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TSB: Classic Plus Account reviews

3.86
Based on 173 reviews, last reviewed 27th Jan 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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23%
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6%
See only 2 star reviews
5%
See only 1 star reviews
13%

Latest highest rating:

5

BRANCH IN TOWN (Witney) always welcoming and complet... BRANCH IN TOWN (Witney) always welcoming and complete profesional service. Reviewed on: 27th January 2026
B Brown's avatar
B Brown

Latest lowest rating:

1

No go zone This relates to savings too. I have 3 adult accounts with tsb. I turned 17 6 weeks ago. I can pay in, no password, no checks no problem. I try to move... Read more Reviewed on: 3rd December 2025
Nic h's avatar
Nic h

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (173)

Review of the TSB, Classic Plus Account:

Good in-credit account.

4
Had a lot of calls lately about my account. They are constantly blocking my ability to purchase online due to my spending and investing habits. I received a phone call from an unknown number in Elgin which I missed. A text which I replied to stating Yes the activity was made by myself followed by a home phone call 3 days later. Whilst happy with the interest rates and extre security I am getting annoyed by these blocking actions. In the summer I had to travel into the nearest branch (as none where I live) following a transfer of a large amount to another bank's online saver I opened. With the interest rate dropping in January I am considering switching to a branch within my town. Reviewed on: 24th December 2016

No Problems

4
Never had any problems that was not sorted quickly. Reviewed on: 21st January 2019

Staff try to help... but the system is dire!

2
Unable to log on, difficulties viewing statements, poor online service... the list goes on. After visiting the branch, the staff try to be helpful but seem to be unable to access their own system leaving customers frustrated and baffled. Reviewed on: 10th January 2019

reliable

4
reliable banking, been with them for a long time. however like other banks, they don't seem to be rewarding their loyal customers Reviewed on: 8th January 2019

great benefits

5
The benefits offered are well worth it for me as we have made use of all of them Reviewed on: 26th December 2018

Lowest amount of money needed for the highest amount of interest

5
TSB have an account where you can get 5% interest a month on balances upto £1500 which mean that’s on par to the amount of interest you can get with Lloyds and maybe other banks but you don’t need to have loads of money in Reviewed on: 10th December 2018

Great service, great deals, easy.

5
Fantastic easy process of setting up the account, service was amazing. Internet banking is great and the deals you get for opening the account are fab too. Reviewed on: 24th November 2018

Awful bank

3
After all the problems when update the online banking Earlier this year, I wasn’t able to use the mobile app, or access my account. It wasn’t good enough! Reviewed on: 12th November 2018

Simply Awful!

1
The fawlty towers of the banking world. If it can go wrong, it will go wrong, and you can guarantee, they will make it worse! No access to internet banking for so long it was a farce Reviewed on: 8th November 2018

Never had any problems

4
Always been straightforward and never had any of the much hyped publicised problems. Reviewed on: 7th November 2018

Good package at reasonable.

5
For a reasonable premium, especially older people, there is excellent cover for world wide travel up to 80 and cover for other essentials such as car breakdown and mobile phone cover. Reviewed on: 6th November 2018

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