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TSB: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.94 (17 reviews)

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3.94

Based on 17 reviews, last reviewed 9th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

18%

Latest highest rating:

5

Helpful annual overview and customer service Helpful annual overview and customer service Reviewed on: 9th April 2024

Latest lowest rating:

1

TSB use Integrar and that is the issue TSB use Integrar for mortgages. Integrar are inefficient and poor and have a review rating of one to two stars. I raised the issues I had with TSB and... Read more Reviewed on: 25th January 2023

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About this product

TSB Fixed Rate Mortgage reviews (17)

Review of the TSB, Fixed Rate Mortgage:

Good for remortgaging

Tsb have a good customer service, and we're the best deal for me at the time. Reviewed on: 20th February 2023

TSB NOT THE EAST ANGLIAN TRUSTEE SAVINGS BANK I GREW UP WITH!

I had banked with TSB for fifty years when my late Grandfather Kenneth Peck opened my acounts at the EAST ANGLIAN TRUSTEE SAVINGS BANK they were wonderful! Today TSB is owned by a Spanish bank with the Attitude of Basil Fawlty they care about nobody and will close their HOLT BRANCH! I am now with LLOYDS BANK and my sortcode is 776623 that was my sortcode with the old TSB! I hate TSB as founder Rev Henry Duncan would turn in his grave if he knew what was being done to his creation! I shall never bank with TSB again they are a Disgrace im finished with them and segest you leave them too! Reviewed on: 12th June 2021

Excellent Service

Excellent Service. Really please with Kane our advisor. Reviewed on: 23rd February 2021

Really awkward process and incorrect information

We remortgaged with TSB due to a better deal. The deal we got is the only reason I did not give TSB 1 star, although they changed the offer half way through the process! It was awkward and incredibly difficult to complete the mortgage application. Part of the reason for choosing TSB was the offer of internet banking, as we already have TSB accounts but found we cannot link our existing accounts to the mortgage and they have input my details incorrectly so I am unable to set up internet banking without going into branch to correct their error which at the moment I am now willing to do! Such poor customer "service" and quite unhelpful over phone, email and virtual chat. Would never recommend. Reviewed on: 1st February 2021

Good impression!

We have only been with TSB for a few short months and they have impressed with their speed to respond and their handling of the COVID-19 crisis, Reviewed on: 5th May 2020

Top service from tsb

Tsb were fantastic with our mortgage, getting the valuation done extremely quickly and helping us through the process for the first time. Reviewed on: 4th April 2018

Remortgage deal

Remortgaged to get a better deal, excellent service and price. Reviewed on: 5th April 2017

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