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Uinsure: Home insurance reviews

3.22
Based on 21 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
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No new 1 star reviews
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29%

Latest highest rating:

5

So easy and great customer service I took out home insurance from Uinsure via Yorkshire Building Society. So easy, saved me money and customer service call answered quickly and resolve... Read more Reviewed on: 5th September 2025
Sandra's avatar
Sandra

Latest lowest rating:

1

Awful to deal with. This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak an... Read more Reviewed on: 19th December 2024
claudette p's avatar
claudette p

About this product

Uinsure offer home insurance policies with high cover limits and low excess options.

Uinsure don’t have any cancellation or adjustment fees for home insurance policies. There’s a range of optional extras that come with an additional cost including home emergency cover, accidental damage and family legal protection.

Uinsure home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Uinsure before, you can also leave a review and share your experience.

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Uinsure Home insurance reviews (21)

Appalling customer service

1
I insured my building and contents with Uinsure for 18 months. A couple of months ago we started work on a loft conversion. I am aware that I needed to advise the insurer as to my plans when they were finalised but with a lot of messing about with the planning and building work it slipped my mind until partway through the build. As soon as I realised I called Uinsure to let them know of our plans. I advised that we were underway with our work and the agent said this was fine and they would send a questionnaire for me to complete. I received this, completed with all the additional documentation requested and posted it back. After a 3 week wait I chased them up and was told they received nothing. They sent me anouther questionnaire this time by email which I immediately populated and returned. Again the agent did not seem to think there was a problem. Today I have received a curt letter advising me that they have cancelled my insurance back dated to 2 weeks ago and had they known we were carrying out the planned work they would not have covered us. Well 18 months ago we had not even considered the loft conversion. No communication or conversation for an honest mistake on my part - nothing malicious and I was prepared to be advised of any premium increase. Would not touch these guys again and I now need to advise future insurers that I have had a policy cancelled. Reviewed on: 6th February 2018

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