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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

0% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

United Trust is the Best

As the quality of service in most saving organisations seems to have deteriorated over the last couple of years United Trust Bank have retained outstanding Customer Support They answer the phone ,give help and offer great rates . Reviewed on: 16th April 2025

Great rates on personal savings

Great rates on personal savings, friendly customer service staff, easy to view savings online. Reviewed on: 16th April 2025

Uncomplicated and sensible

I have found it very easy to understand all I needed to about my savings with UTB. They give very clear information about what I've needed to do to set up my Bond savings and when a new, better rate became available just as I had completed my application, they automatically gave me the better rate without me having to re-apply. Like I say "sensible" and I have recommended them to the rest of my family. Reviewed on: 16th April 2025

Very happy with the excellent service

Very happy with the excellent service Reviewed on: 16th April 2025

Good company

Easy to access website, with accounts clearly shown with all the relevant information. Good rates of interest and e-mail notifications about the accounts. Reviewed on: 16th April 2025

Excellent company

Positive experience throughout. Opening the accounts was easy, and any subsequent queries were quickly and efficiently dealt with. Reviewed on: 16th April 2025

Quick easy online set up.

Quick easy online set up. Good interest rates Reviewed on: 16th April 2025

Highly competitive interest rates

Always offer above average interest rates and excellent customer service. Would save more with them if it was not for the FSCS protection limit Reviewed on: 16th April 2025

Easy application, which was informative, and precise.

Easy application, which was informative, and precise.No jargon, easy to understand. Excellent security when logging into your accounts, felt my money was safe and secure. Keep you updated regularly. Customer services are efficient and knowledgeable , kind and patient as i was a novice investor. Straight forward and interest paid in a timely manner. Cannot be faulted, wish i heard of them sooner. Reviewed on: 16th April 2025

Took out a 7 year ISA at a lowish interest rate comp...

Took out a 7 year ISA at a lowish interest rate compared to now. Reviewed on: 16th April 2025

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