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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Easy transactions with great communication

Easy transactions with great communication Reviewed on: 25th February 2025

Very helpful staff when we needed advice

Very helpful staff when we needed advice Reviewed on: 25th February 2025

Opening up bond easy and great interest rate

Opening up bond easy and great interest rate Reviewed on: 25th February 2025

Excellent bank

All contact with bank personnel has been very good interest rates are competitive Reviewed on: 25th February 2025

.Excellent customer service

.I found their customer service to be excellent. So good to talk to someone who is knowledgeable, friendly and helpful . Reviewed on: 25th February 2025

Savings customer service

I’ve been saving with them for many years now, always found then helpful whether when asking for information or help. Would say they go over and above with customer service leaving you feeling confident about saving with them. Also I found if an error is made they are quick to sort it out. Love that they reward existing customers with a better rate. Reviewed on: 25th February 2025

I have had excellent customer service for the last 4...

I have had excellent customer service for the last 4 years, will continue to save with UTB for years to come. Reviewed on: 25th February 2025

it is very easy to access ,the site is easy to navig...

it is very easy to access ,the site is easy to navigate and the saving interest rate is excellent. Reviewed on: 25th February 2025

Fast response to phone calls and very helpful staff

Fast response to phone calls and very helpful staff Reviewed on: 25th February 2025

A good investment bank

The website is clear and easy to follow. the saving rate is good. Reviewed on: 25th February 2025

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