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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

great website, good clear information, excellent upd...

great website, good clear information, excellent updates Reviewed on: 25th February 2025

Highly recommend

Good rates, easy to apply, helpful friendly support staff Reviewed on: 25th February 2025

Exactly what I need Good rates and good...

Exactly what I need Good rates and good service Reviewed on: 25th February 2025

Easy, accessible and secure saving banking services

My wife and I have always found opening and managing online savings with UTB straightforward, easy and secure. On the one occasion I had to contact online customer service, I experienced an easily accessible, supportive, helpful outcome. Reviewed on: 25th February 2025

Excellent Service

Every time I had to speak to customer service my experience has been excellent. Reviewed on: 25th February 2025

Simply the best

Opened my ISA accounts in 2023 and have always found UTB helpful, informative and only send you emails that are relevant. I will continue to let them look after NY savings knowing my money is in good hands. Reviewed on: 25th February 2025

Great savings interest rates.

Great savings interest rates. Easy to access online. Proctive but only for relevant information. No problems. Reviewed on: 25th February 2025

Straight forward and simple

So easy to engage with United Trust Bank savings account. It’s straightforward to move money in and out and the application is intuitive. Reviewed on: 25th February 2025

Excellent rates and good customer service.

Excellent rates and good customer service. Reviewed on: 25th February 2025

Fixed Term ISA

I opened an Fixed Term ISA in 2024 and it couldn't have been easier. The interest rate was market leading and I am very pleased with how it went Reviewed on: 25th February 2025

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