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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

UTB provides excellent savings rates with a wide num...

UTB provides excellent savings rates with a wide number of options - particularly useful if you want create a “ladder” with maturity deposits over staggered dates. Reviewed on: 25th February 2025

So helpful and easy to deal with

So helpful and easy to deal with Reviewed on: 25th February 2025

Opening new ISAs was straightforward.

Opening new ISAs was straightforward. Reviewed on: 25th February 2025

Good interest rates and helpful staff

Good interest rates and helpful staff Reviewed on: 25th February 2025

Unbeatable customer care with UTB.

Great service experience from UTB every occasion I’ve needed to contact them. Friendly, patient and very professional standard of customer care. They really care about customer satisfaction. Reviewed on: 25th February 2025

A good constant.

Always a calm, sympathetic response to any queeries, plus the addition of constant supply of competitive rates for savers. Reviewed on: 25th February 2025

Great service

Easy to set up, no unwanted spam emails, good rate of interest. Reviewed on: 25th February 2025

Consistent good rates of interest, easy to use websi...

Consistent good rates of interest, easy to use website, great customer service Reviewed on: 25th February 2025

Hassle free banking.

Hassle free banking. Great communication and always kept informed. Reviewed on: 25th February 2025

great website, good clear information, excellent upd...

great website, good clear information, excellent updates Reviewed on: 25th February 2025

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