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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

This is the first time I have invested money and on...

This is the first time I have invested money and on the recommendations of Martin Lewis this has not disappointed. Would be happy to recommend to family and friends. Reviewed on: 25th February 2025

good savings provider

good products and service. I have got to write more apparently, ah well now enough it seems! Reviewed on: 25th February 2025

Good interest rates for the saver!

Good interest rates for the saver! Reviewed on: 25th February 2025

Very polite and helpful staff away aware that they a...

Very polite and helpful staff away aware that they are communicating with in my case a elderly customer Reviewed on: 25th February 2025

Easy to work with and quick in response to deposit a...

Easy to work with and quick in response to deposit applications. Reviewed on: 25th February 2025

Great Experience with UTB

I have been with UTB for quite a few years now and have never experienced an issue with the bank or staff and long may it continue. Reviewed on: 25th February 2025

Very easy to setup accounts, kept well informed and...

Very easy to setup accounts, kept well informed and ease of access to viewing funds Reviewed on: 25th February 2025

Friendly capable staff.

Friendly capable staff. Competive rates. Reviewed on: 25th February 2025

Opening the saving accounts were relatively easy.

Opening the saving accounts were relatively easy. Reviewed on: 25th February 2025

Straightforward online banking.

Straightforward intuitive online banking. A banking app would be a useful addition. Reviewed on: 25th February 2025

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