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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Brilliant service

Excellent savings rates and service. The call centre is in the UK which I much prefer. The staff I’ve spoken to have had good communication skills. Their English has always been very clear and precise. They have also been most helpful. Reviewed on: 15th April 2025

Had a good rate for a short time.

Had a good rate for a short time. Easy to set up Reviewed on: 15th April 2025

Very easy to apply for accounts online.

Very easy to apply for accounts online. Easy to manage the account online & with the app Reviewed on: 15th April 2025

very easy to invest savings...

It was very easy to invest my savings on line with United Trust Bank with a great Apr to match. Further investment information is sent by email regularly, I couldn't ask for more. If you've savings to invest then you need not go any further. Reviewed on: 15th April 2025

Great performance all round.

What I really appreciate about this bank is it's custom service. They offer a secure text contact via their online portal, and they actually answer the telephone quicky when you call them. I have always found their staff to be pleasant to talk to and knowledgeable. Reviewed on: 15th April 2025

Excellent bank with exceptional customer experience...

Excellent bank with exceptional customer experience and focus. Reviewed on: 15th April 2025

Inefficient informative good rates and transfers smooth

Inefficient informative good rates and transfers smooth Reviewed on: 15th April 2025

Great products very good service

Whatever the query there has always been someone there to help nothing too much trouble Reviewed on: 15th April 2025

Cash ISA

An excellent response from the Customer Service Dept when opening a new Cash ISA for 2025/6 and was kept informed by email on every step of the way. Reviewed on: 15th April 2025

Competitive and efficient

Competitive and efficient and trustworthy Reviewed on: 15th April 2025

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