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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

1st class to deal with.

1st class to deal with. Excellent service with no issues, and keeps the customer very well informed. Reviewed on: 15th April 2025

The customer service response was rapid and polite.

The customer service response was rapid and polite. Reviewed on: 15th April 2025

United Trust Bank have competitive rates.

United Trust Bank have competitive rates; their website works well; maturity of bonds is well-flagged; when I have had to phone them, the phone is answered promptly and any questions are answered fully. Reviewed on: 15th April 2025

Excellent customer care and rates, easy communications

Excellent customer care, good rates and website, easy communications Reviewed on: 15th April 2025

Excellent Customer service.

Had to call Customer service. Very prompt pick up. Adhered to security protocals. Made me feel at ease. Reviewed on: 15th April 2025

Excellent customer service and very helpful staff

Excellent customer service with very helpful staff Reviewed on: 15th April 2025

Plain and simple site easy to use and effecient process

Plain and simple site easy to use and effecient process Reviewed on: 15th April 2025

Exceptional investment opportunities

Exceptional investment products , professional , polite , knowledgeable staff have already recommended products to family and close friends. Reviewed on: 15th April 2025

A very easy website to navigate.

A very easy website to navigate. Opening an account online was fast and easy. When I called customer service for a query I was dealt with quickly, efficiently and with a response that I was satisfied with. Reviewed on: 15th April 2025

Clarity and ease of use

Happy with my Fixed Rate Bond from United Trust Bank. Great interest rate, easy to set up, and everything’s been smooth so far. Feels like a solid choice for locking in savings. Reviewed on: 15th April 2025

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