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United Trust Bank: Personal Savings reviews

4.90
Based on 1,311 reviews, last reviewed 2nd Mar 2026
30000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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8%
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2 star
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Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026
Maria Bailey 's avatar
Maria Bailey

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1311)

Good Fixed Term savings rates

5
I save online and find the UTB portal easy to use and offer competitive Fixed Term Bond rates. Reviewed on: 26th January 2026

Great savings experience

5
Very good customer service and easy site to navigate Reviewed on: 23rd January 2026

Everything an investor could wish for.

5
Have used UTB for a number of years now for savings and always had excellent rates and returns. Additionally, each and every time I have spoken to their support centre, everyone has been very helpful and courteous. Highly recommended. Reviewed on: 22nd January 2026

Very good interest rates.

5
Very good interest rates. Keep us well informed on interest rates and very easy to switch into different accounts Reviewed on: 21st January 2026

Very informative staff also website second to none

5
Very informative staff also website second to none Reviewed on: 20th January 2026

I have personal investments and over a 5 year period...

5
I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, never have to wait to speak to someone if I need to. Reviewed on: 15th January 2026

easy opening and handling of account

5
From account opening to funding and receiving account related information, it has been such an easy process. Reviewed on: 15th January 2026

Personal Savings at your finger tips

5
Features on personal savings is so easy to use and makes saving direct and practical. Reviewed on: 13th January 2026

They listened on the phone and acted upon what was n...

5
They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Communication

5
In this modern age of too much automated tech. the full advantage of knowing United Trust Bank personnel are available to chat on a one to one basis is paramount. As human beings we all have voices to communicate. This guides United Trust Bank to use its own self esteem as it continues to grow from daily and weekly individual experiences; enhancing The Groups attributes as well as providing the likes of myself with utter confidence when personal savings extend onwards, day after day and year after year. Many Thanks Reviewed on: 22nd April 2025

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