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United Trust Bank: Savings reviews

Name: Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

33% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

United Trust have a range of personal savings accounts to choose from.

You can manage your United Trust savings online, by telephone, post and email. Using online banking, you can also update your details and open additional accounts. The minimum initial deposit required is usually £5,000 per account.

United Trust savings reviews help you find out what it’s really like to be a customer. If you’ve used United Trust before, you can also leave a review and share your experience.

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United Trust Bank Savings reviews (1587)

Excellent bank

Easy to use. Good savings rates. Reviewed on: 11th February 2026

Great app and easy to use.

Great app and easy to use. Really good customer care Reviewed on: 11th February 2026

so far, so good!

haven't had a bad experience, so I suppose my experience is "good" Reviewed on: 11th February 2026

Good service and info.

Good service and info. Saves money Reviewed on: 11th February 2026

Good interest rates.

Good interest rates. Prompt payments into my nominated account. Reviewed on: 11th February 2026

Good communication & easy website to use.

Whenever I've needed to use the website, it's always clear & easy to use. Communication is also very clear. Reviewed on: 11th February 2026

A model for customer service for every bank

During recent additions and changes to our banking mandate. All queries and issues were speedily resolved unlike a similar experience with one of the current high street bank. Reviewed on: 11th February 2026

I am a widow and a bit of a technophobe

I am a widow and a bit of a technophobe! Telephoning UTB for help with my savings has been excellent. A patient and empathic service from all staff. Reviewed on: 11th February 2026

Always efficient in every transaction.

Always efficient in every transaction. Easy to contact too. Reviewed on: 11th February 2026

Easy and secure online banking

Online banking is easy and secure, when I initially had a query it was answered by a human not A1, which I prefer. Interest rates was good and always kept up to date with any changes. Reviewed on: 11th February 2026

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