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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1311 reviews)

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4.90

Based on 1,311 reviews, last reviewed 2nd Mar 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1311)

Highly recommended

Friendly helpful and knowledgeable staff and user friendly website Reviewed on: 15th April 2025

Accessible even if not on line.

Accessible even if not on line. Trained staff willing to help. Traditional banking with traditional values but also innovative. Reviewed on: 15th April 2025

Excellent service & great rates

Excellent service, great rates, very good communications and easy access to the web site. Clear and concise information applied across all types of account. Reviewed on: 15th April 2025

A Satisfied customer

Very straight forward to open an ISA account. Competitive rate of interest. Reviewed on: 15th April 2025

Easy to do business with.

Easy to do business with. Website and navigation are straightforward Reviewed on: 15th April 2025

I was very satisfied with all the help I got from al...

I was very satisfied with all the help I got from all the team specially from Joshua as I’m not confident with online, excellent service thank you Reviewed on: 15th April 2025

Supportive, friendly and clear to understand.

Supportive, friendly and clear to understand. Reviewed on: 15th April 2025

Easy banking with great interest rates

Easy to set up the savings account which provides an excellent interest rate. Easy to use online banking website. Reviewed on: 15th April 2025

Easy to use web sight

The web site is really easy to use and if one requires assistance messages are answered very quickly. Reviewed on: 15th April 2025

Speedy good on line system

I have used the service on line for several years - very straight forward system on line - matters dealt with speedily and interest rates at a good level Reviewed on: 15th April 2025

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