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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Very good rates of interest with upward changes rapi...

Very good rates of interest with upward changes rapidly implemented and good communication about changes. Reviewed on: 11th February 2026

Fixed savings account

My experience as been over a few years, they've been clear & straight with good rates, & communication as been very good. Reviewed on: 11th February 2026

Excellent customer service.

Excellent customer service. Prompt replies toqueries Reviewed on: 11th February 2026

Always there when you need them.

If you need to speak to soneone you can without first being vetted by a BOT. Reviewed on: 11th February 2026

Helpful staff

When I opened my personal account the staff were very helpful when I struggled online. The account I opened was the right one for our needs. Reviewed on: 11th February 2026

Our experience has been 10/10

We have been with UTB for a couple of years and have found their banking services to be helpful, efficient, and competitive in terms of their offers. Reviewed on: 11th February 2026

Very easy online banking at good competitive rates

Very easy online banking at good competitive rates Reviewed on: 11th February 2026

The interest rate was good.

The interest rate was good and the website easy to navigate. Reviewed on: 11th February 2026

Top of the class

This is a very good company to deal with. The interest rates are competitive, and the web site is easy to navigate. Staff are always very friendly and know their job. I would reccomend this company Reviewed on: 11th February 2026

Website issue.

Website is a bit confusing for splitting balance and reinvesting. Reviewed on: 11th February 2026

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