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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Easy to get help with setting up my account and any...

Easy to get help with setting up my account and any queries I have. Phone was answered quickly, no long queue. Reviewed on: 11th February 2026

The bank did everything I asked if them with a good...

The bank did everything I asked if them with a good rate. Reviewed on: 11th February 2026

Customer Service

Payments into my account are acknowledged by text even when UTB is closed. Customer service is excellent, any queries are dealt with professionally and speedily. Reviewed on: 11th February 2026

Quick and efficient response

Quick and efficient response to my recent query in opening an additional account Reviewed on: 11th February 2026

Easy Access

Easy to use online system with attractive rates for charities. Renewal advices issued in good time Reviewed on: 11th February 2026

Very friendly staff good communication excellent pro...

Very friendly staff good communication excellent products Reviewed on: 11th February 2026

Prompt, professional, personable service.

Prompt, professional, personable service. Reviewed on: 11th February 2026

Was good but not now

Good at the start but become less competitive Reviewed on: 11th February 2026

Good rates for your investment

Good rates fot your investment, I would recommend it to my friends Reviewed on: 11th February 2026

Always clear and precise service from call centre yo...

Always clear and precise service from call centre you can understand Reviewed on: 11th February 2026

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