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United Trust Bank: Personal Savings reviews

View other United Trust Bank products
4.90
Based on 1,311 reviews, last reviewed 2nd Mar 2026
30000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
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Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026
Maria Bailey 's avatar
Maria Bailey

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines
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About this product

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United Trust Bank Personal Savings reviews (1311)

best bank ever

5
very professional, easy to bank with, excellent customer service Reviewed on: 15th April 2025
olu o's avatar
olu o

No-nonsense competence with a vg return

4
In my experience United Trust Bank provides no-nonsense, well-run savings products giving an excellent return Reviewed on: 15th April 2025
Nicholas T's avatar
Nicholas T

Excellent service that answer the phone almost immed...

5
Excellent service that answer the phone almost immediately not like other banks hanging on for ages. The agents you speak to you are very professional and speak very clear English. I would certainly have no hesitation to recommend them to family and friends. Reviewed on: 15th April 2025
Keith W's avatar
Keith W

Old fashion service

5
Felt I was getting a personal touch Reviewed on: 15th April 2025
Patricia M's avatar
Patricia M

Efficient and a great rate of interest

5
Efficient and a great rate of interest Reviewed on: 15th April 2025
Craig G's avatar
Craig G

Friendly customer service

5
Customerservice very good I was able to speak to to agent over telephone on some issues I was not clear about. Reviewed on: 15th April 2025
Pravin 's avatar
Pravin

Customer care very good and helpfull have used them...

5
Customer care very good and helpfull have used them several times and cannot fault them which is rare in todays world. Reviewed on: 15th April 2025
Martyn M's avatar
Martyn M

Easy to open account

5
Easy to open an account with UTB and the interest rates were the highest for the product at the time. Reviewed on: 15th April 2025
I G's avatar
I G

United Trust Bank - A Bank you can Trust

5
Since my journey began with United Trust Bank all I can say is my experience has been exceptional. The customer service has been welcoming and flawless, always helping me with queries to a superb standard. Their savings rates are very attractive compared to other Banks. I am so happy that I chose United Trust Bank for my savings. Reviewed on: 15th April 2025
Sarah H's avatar
Sarah H

Helpful staff

5
I have always found the personal savings team really helpful & always willing to help. I use online banking for deposits & needed help with maturity instructions so gave them a call & was talked through the process. Reviewed on: 15th April 2025
Susan H's avatar
Susan H

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