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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Swift and efficient service.

Swift and efficient service. Friendly and helpful. Reviewed on: 11th February 2026

Prompt Action

My request was courteously and quickly dealt with. The person I spoke to understood my enquiry and clearly explained that they (United Trust Bank) would undertake action. Within 24 hours my request had been done. Reviewed on: 11th February 2026

Experienced staff capable to explain the query process.

Experienced staff capable to explain the query process. Excellent professionalism knowledge Manners and very important checked understanding very patient at all times Reviewed on: 11th February 2026

Easy to use great service and excellent communication

Easy to use great service and excellent communication Reviewed on: 11th February 2026

Excellent and professional service

Excellent and professional service Reviewed on: 11th February 2026

Simple straightforward and a great interest rate

Simple straightforward and a great interest rate Reviewed on: 11th February 2026

TOP NOTCH BANK

Great rates. Easy to open and review accounts. Excellent security which to an OAP like me is very important as all I hear about and read about are scams Reviewed on: 11th February 2026

For Company and Personal savings

I have saved with United Trust Bank fof many years. Historically I like that I can use their services for both for Corporate and Personal savings. I also like the fixed interest bond offerings. Now with the Online Banking everything is much easier. Not all the options on the online site are intuitive yet. Reviewed on: 11th February 2026

Flawless process for a deposit account.

Flawless process for a deposit account. Great communication from start to finish. Email contact is relevant, useful and appropriate. I know when I receive an email that I need to read it. This is particularly appreciated with my busy inbox Reviewed on: 11th February 2026

New Account

Opening the savings account was easy, and they offered an extremely competitive rate. I like the security details they use. Very happy overall with the service and responsiveness. Reviewed on: 11th February 2026

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