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United Trust Bank: Personal Savings reviews

4.90
Based on 1,311 reviews, last reviewed 2nd Mar 2026
30000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

great rates and customer service omer service Excellent rates and customer service Reviewed on: 2nd March 2026
Maria Bailey 's avatar
Maria Bailey

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

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United Trust Bank Personal Savings reviews (1311)

Uncomplicated and sensible

5
I have found it very easy to understand all I needed to about my savings with UTB. They give very clear information about what I've needed to do to set up my Bond savings and when a new, better rate became available just as I had completed my application, they automatically gave me the better rate without me having to re-apply. Like I say "sensible" and I have recommended them to the rest of my family. Reviewed on: 16th April 2025

Very happy with the excellent service

5
Very happy with the excellent service Reviewed on: 16th April 2025

Good company

5
Easy to access website, with accounts clearly shown with all the relevant information. Good rates of interest and e-mail notifications about the accounts. Reviewed on: 16th April 2025

Excellent company

5
Positive experience throughout. Opening the accounts was easy, and any subsequent queries were quickly and efficiently dealt with. Reviewed on: 16th April 2025

Quick easy online set up.

5
Quick easy online set up. Good interest rates Reviewed on: 16th April 2025

Highly competitive interest rates

5
Always offer above average interest rates and excellent customer service. Would save more with them if it was not for the FSCS protection limit Reviewed on: 16th April 2025

Easy application, which was informative, and precise.

5
Easy application, which was informative, and precise.No jargon, easy to understand. Excellent security when logging into your accounts, felt my money was safe and secure. Keep you updated regularly. Customer services are efficient and knowledgeable , kind and patient as i was a novice investor. Straight forward and interest paid in a timely manner. Cannot be faulted, wish i heard of them sooner. Reviewed on: 16th April 2025

Took out a 7 year ISA at a lowish interest rate comp...

4
Took out a 7 year ISA at a lowish interest rate compared to now. Reviewed on: 16th April 2025

Great service and competitive rate

5
Great service and competitive rate Reviewed on: 16th April 2025

Excellent all round.

5
Excellent all round. Good website, easy to use. Competitive interest rates. Good communication including by post which is appreciated. Reviewed on: 15th April 2025

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