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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Simply a good product

I opened a 2 year ISA. The process was easy and the rates were better than most. It would be nice to see improvements to the customer UX and the introduction of a mobile app perhaps. Overall, no frills but a good product. Reviewed on: 15th April 2025

to deal with have recommended to family and...

So easy to deal with have recommended to family and friends. Great rates and hopefully increased rates for existing customers Reviewed on: 15th April 2025

Seamless experience opening the account.

Seamless experience opening the account. Very helpful post account opening too. Reviewed on: 15th April 2025

Best rates for savers

I have found that UTB offers more interest on savings than any of the high street banks Reviewed on: 15th April 2025

first class saving products very good fixed rate bonds

first class saving products very good fixed rate bonds Reviewed on: 15th April 2025

Good savings rates.

Good savings rates. Decent app too. Reviewed on: 15th April 2025

Treat fairly

Good rates and reward existing customers with enhanced rates. Have always found staff easy to contact and helpful Reviewed on: 15th April 2025

Great interest rates and customer service.

Great interest rates and customer service. Excellent products and easy to use service. Everything is explained clearly Reviewed on: 15th April 2025

The onboarding process was excellent.

The onboarding process was excellent. Reviewed on: 15th April 2025

Everything was dealt with efficiently.

Everything was dealt with efficiently. Communication is good too. Reviewed on: 15th April 2025

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