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United Trust Bank: Personal Savings reviews

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4.90
Based on 983 reviews, last reviewed 5th May 2025
96% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor
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United Trust Bank Personal Savings reviews (983)

My favourite savings institution

5
They have always been very helpful and prompt. Reviewed on: 26th February 2025
Lisa T's avatar
Lisa T

UTB accounts

5
Simple to deposit into and competitive savings rates combined with easily navigable savings portal. Reviewed on: 26th February 2025
Mark j's avatar
Mark j

We discovered UTB on Martin Lewis's Web site.

5
We discovered UTB on Martin Lewis's Web site. We liked their history building homes after the 2nd world war which our parents benefited from. The current government's plans to build thousands of new homes can only fuel UTB's goals. We have phoned them and it's nice to be answered by a person rather than an AI computer. We have always found them both helpful and knowledgeable. Their interest rates are above average and the Web site easy to use.Thank you. Reviewed on: 26th February 2025
Keith F's avatar
Keith F

Always competitive products

5
Always competitive products and a good online platform for banking Reviewed on: 26th February 2025
Mel L's avatar
Mel L

Easy to use

5
Easy to do transactions online with UTB's much-improved website. Reviewed on: 26th February 2025
Anthony S's avatar
Anthony S

Everything handled smoothly and with clarity

5
Everything handled smoothly and with clarity, website and on line ba nking with perfectly easy user interface, email communication immediate - and good rates on fixed term which is essential obviously. Reviewed on: 26th February 2025
Charles D's avatar
Charles D

I had to change a nominated bank account and it was...

5
I had to change a nominated bank account and it was very straight forward. Reviewed on: 26th February 2025
JAP's avatar
JAP

Everything was handled in an easy and simple manner.

5
Everything was handled in an easy and simple manner. Reviewed on: 26th February 2025
Pie's avatar
Pie

Easy to use

4
Easy to use system with helpful and polite staff. Reviewed on: 26th February 2025
Andy D's avatar
Andy D

Offered the best interest rates by far on Cash ISA

5
United Trust Bank offered the best interest rates by far at time of choosing Cash ISA. Setting up and transfer to them was fuss free. Reviewed on: 26th February 2025
Joseph's avatar
Joseph

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