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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1587 reviews)

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4.90

Based on 1,587 reviews, last reviewed 21st Apr 2026

10820% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Whenever I have had a problem or query the team have...

Whenever I have had a problem or query the team have always been very helpful gand understanding. I have always found that the interest rates are very competitive. Reviewed on: 11th February 2026

As with all banks, the interest rate changes are fru...

As with all banks, the interest rate changes are frustrating. Reviewed on: 11th February 2026

A great bank

I find the UTB provides excellent returns on my money and when I’ve had the occasional query they’ve dealt with them fast and effectively. Now that accounts can be viewed online I am pleased I can view my accounts at a time that suits me. Reviewed on: 11th February 2026

Banking as you would expect it to be.

Banking as you would expect it to be. Reviewed on: 11th February 2026

Always aesy tyo use and get a quick response

Always aesy tyo use and get a quick response Reviewed on: 11th February 2026

Personal emails when needed, for example for reinves...

Personal emails when needed, for example for reinvesting funds following maturity of a deposit and advice needed Reviewed on: 11th February 2026

Finally, a bank that does what it says on the tin !...

Great website and very easy to use, very good communication, and always among the top rates for savers - all banks should work like this - superb ! Reviewed on: 11th February 2026

Excellent customer service with instant response and..

Excellent customer service with instant response and support. Any issue gets sorted on the spot. They have better offers than other banks, just look in to the ISA accounts options and check for yourself. Reviewed on: 11th February 2026

Excellent customer service and interest rates

Very good customer service over the telephone, extremely helpful, great interest rates. Reviewed on: 11th February 2026

website is easy to use, communication is excellent

website is easy to use, communication is excellent Reviewed on: 11th February 2026

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