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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

Online application systems are good

Online application systems are good Reviewed on: 16th April 2025

friendly efficient clear speaking with good rates.

the rate was good. the on line easy to use. but did ring in with a query. the lady on the phone was very helpful informative clear speaking and efficient with full knowledge Reviewed on: 16th April 2025

Opened a 2yr fixed ISA.

Opened a 2yr fixed ISA. Good rate at that time 4.21%. Process was straightforward. Reviewed on: 16th April 2025

Helpful off line and fairly seamless on line and eas...

Helpful off line and fairly seamless on line and easy to contact Reviewed on: 16th April 2025

Setting Setting up of my ISA Bond was very easy and...

Setting Setting up of my ISA Bond was very easy and the rate is great and competitive Reviewed on: 16th April 2025

Thumps Up!!!

Always good communication. Website easy to use which is important to us. competitive saving choices. Reviewed on: 16th April 2025

Had accounts with UTB for s few years now.

Had accounts with UTB for s few years now and have always found their rates very competitive. Additionally, whenever I have had cause to contact them via telephone or mai, they have always provided exceptional service. Reviewed on: 16th April 2025

Excellent customer service, isa explained so I coul...

Excellent customer service, isa explained so I could understand things. Reviewed on: 16th April 2025

Savings account

Opened over the internet no problems Reviewed on: 16th April 2025

UTB offer the best savings rates and great customer...

UTB offer the best savings rates and great customer service.. Always quick reply and assurance to any enquiry. Highly recommended ! Reviewed on: 16th April 2025

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