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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1312 reviews)

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4.90

Based on 1,312 reviews, last reviewed 4th Mar 2026

30100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I'm looking for a six month bond. I'm looking for a six month bond. My bond is coming up to maturity ina a couple of weeks. Reviewed on: 4th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1312)

The customer service response was rapid and polite.

The customer service response was rapid and polite. Reviewed on: 15th April 2025

United Trust Bank have competitive rates.

United Trust Bank have competitive rates; their website works well; maturity of bonds is well-flagged; when I have had to phone them, the phone is answered promptly and any questions are answered fully. Reviewed on: 15th April 2025

Excellent customer care and rates, easy communications

Excellent customer care, good rates and website, easy communications Reviewed on: 15th April 2025

Excellent Customer service.

Had to call Customer service. Very prompt pick up. Adhered to security protocals. Made me feel at ease. Reviewed on: 15th April 2025

Excellent customer service and very helpful staff

Excellent customer service with very helpful staff Reviewed on: 15th April 2025

Plain and simple site easy to use and effecient process

Plain and simple site easy to use and effecient process Reviewed on: 15th April 2025

Exceptional investment opportunities

Exceptional investment products , professional , polite , knowledgeable staff have already recommended products to family and close friends. Reviewed on: 15th April 2025

A very easy website to navigate.

A very easy website to navigate. Opening an account online was fast and easy. When I called customer service for a query I was dealt with quickly, efficiently and with a response that I was satisfied with. Reviewed on: 15th April 2025

Clarity and ease of use

Happy with my Fixed Rate Bond from United Trust Bank. Great interest rate, easy to set up, and everything’s been smooth so far. Feels like a solid choice for locking in savings. Reviewed on: 15th April 2025

Great so far

Great rates and easy transfer. would and have recommended to family. Reviewed on: 15th April 2025

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