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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

No mobile signal

I opened a fixed rate fixed term ISA in Oct '24. As a deaf person I struggle to use the phone. In addition we live in an area that has absolutely no mobile signal - so any sort of banking requiring secondary login confirmation via smartphone is a problem. UTB seemed to deal with these issues ok when I was setting up the account. Reviewed on: 25th February 2025

Excellent service.

When I’ve contacted United Trust Bank I’ve always spoken to a member of staff whose English is excellent. Extremely happy with the very efficient service. I will continue to invest with them. Reviewed on: 25th February 2025

Trusted company very transparent

I found it very easy to understand rates customer service got back to me very quickly very impressed and the website is very easy to navigate and better rates than most Reviewed on: 25th February 2025

When looking for a savings provider, competitive int...

When looking for a savings provider, competitive interest rates are very important, but equally genuine customer service when needed is critical. I can highly recommend UTB on both counts m, great rates and helpful service when needed. Reviewed on: 25th February 2025

Excellent friendly service

United Trust provide an excellent friendly service, good products at competitive rates Reviewed on: 25th February 2025

Good all-round savings account

Easy to use on-line savings account with competitive interest rate Reviewed on: 25th February 2025

Excellent rates and easy transfer

excellent rates and easy to transfer my existing savings to their care. A very simple and clear process. Telephone support excellent as well. Reviewed on: 25th February 2025

Great rates, easy to navigate web site.

Great rates, easy to navigate web site.. Fast transactions. Reviewed on: 25th February 2025

Safe and easy

I was looking for a safe and easy way to invest my money and I am really happy with the products offered by United Trust Bank . Reviewed on: 25th February 2025

All round gd experience

Easy to use website, gd rates & other family members have opened accounts at my recommendation Reviewed on: 25th February 2025

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