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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

Unbeatable customer care with UTB.

Great service experience from UTB every occasion I’ve needed to contact them. Friendly, patient and very professional standard of customer care. They really care about customer satisfaction. Reviewed on: 25th February 2025

A good constant.

Always a calm, sympathetic response to any queeries, plus the addition of constant supply of competitive rates for savers. Reviewed on: 25th February 2025

Great service

Easy to set up, no unwanted spam emails, good rate of interest. Reviewed on: 25th February 2025

Consistent good rates of interest, easy to use websi...

Consistent good rates of interest, easy to use website, great customer service Reviewed on: 25th February 2025

Hassle free banking.

Hassle free banking. Great communication and always kept informed. Reviewed on: 25th February 2025

great website, good clear information, excellent upd...

great website, good clear information, excellent updates Reviewed on: 25th February 2025

Highly recommend

Good rates, easy to apply, helpful friendly support staff Reviewed on: 25th February 2025

Exactly what I need Good rates and good...

Exactly what I need Good rates and good service Reviewed on: 25th February 2025

Easy, accessible and secure saving banking services

My wife and I have always found opening and managing online savings with UTB straightforward, easy and secure. On the one occasion I had to contact online customer service, I experienced an easily accessible, supportive, helpful outcome. Reviewed on: 25th February 2025

Excellent Service

Every time I had to speak to customer service my experience has been excellent. Reviewed on: 25th February 2025

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