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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

It has always been easy to set up savings accounts w...

It has always been easy to set up savings accounts with United Trust Bank. This is for bonds and ISA's. Good timely reminders when accounts are about to finish. Reviewed on: 25th February 2025

very good rates and customer service was great ...

very good rates and customer service was great when I had an issue setting up my internet banking. Has been easy to use and recommended UTB to other people. Reviewed on: 25th February 2025

A Happy Customer

Easy to use online, made even easier in recent months. Members of staff professional and courteous. Reviewed on: 25th February 2025

So easy to use website with clear information.

So easy to use website with clear information. Competitive rates of interest and so easy to open new accounts. Reviewed on: 25th February 2025

Great products and standards of service

Range of savings products is excellent and offers plenty of choice with bonds of varying durations and favourable interest rates. Using the website is super easy. When dealing with a problem, staff were very polite and ensured the issue was fully resolved. I have lots of confidence in this bank for my savings. Reviewed on: 25th February 2025

Excellence in savings products

I have found United Bank provided excellent banking services. Their communication is second too none and they offered a good range of savings products. Including competitive interest rates. Their online banking is easy to understand and very helpful. Reviewed on: 25th February 2025

UTB provides excellent savings rates with a wide num...

UTB provides excellent savings rates with a wide number of options - particularly useful if you want create a “ladder” with maturity deposits over staggered dates. Reviewed on: 25th February 2025

So helpful and easy to deal with

So helpful and easy to deal with Reviewed on: 25th February 2025

Opening new ISAs was straightforward.

Opening new ISAs was straightforward. Reviewed on: 25th February 2025

Good interest rates and helpful staff

Good interest rates and helpful staff Reviewed on: 25th February 2025

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