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United Trust Bank: Personal Savings reviews

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4.90
Based on 983 reviews, last reviewed 5th May 2025
5% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor
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United Trust Bank Personal Savings reviews (983)

It has always been easy to set up savings accounts w...

5
It has always been easy to set up savings accounts with United Trust Bank. This is for bonds and ISA's. Good timely reminders when accounts are about to finish. Reviewed on: 25th February 2025
Celia B's avatar
Celia B

very good rates and customer service was great ...

5
very good rates and customer service was great when I had an issue setting up my internet banking. Has been easy to use and recommended UTB to other people. Reviewed on: 25th February 2025
David T's avatar
David T

A Happy Customer

5
Easy to use online, made even easier in recent months. Members of staff professional and courteous. Reviewed on: 25th February 2025
Mr S's avatar
Mr S

So easy to use website with clear information.

5
So easy to use website with clear information. Competitive rates of interest and so easy to open new accounts. Reviewed on: 25th February 2025
John W's avatar
John W

Great products and standards of service

5
Range of savings products is excellent and offers plenty of choice with bonds of varying durations and favourable interest rates. Using the website is super easy. When dealing with a problem, staff were very polite and ensured the issue was fully resolved. I have lots of confidence in this bank for my savings. Reviewed on: 25th February 2025
Mr E D's avatar
Mr E D

Excellence in savings products

5
I have found United Bank provided excellent banking services. Their communication is second too none and they offered a good range of savings products. Including competitive interest rates. Their online banking is easy to understand and very helpful. Reviewed on: 25th February 2025
Kelvin Alldritt 's avatar
Kelvin Alldritt

UTB provides excellent savings rates with a wide num...

5
UTB provides excellent savings rates with a wide number of options - particularly useful if you want create a “ladder” with maturity deposits over staggered dates. Reviewed on: 25th February 2025
NTB 's avatar
NTB

So helpful and easy to deal with

5
So helpful and easy to deal with Reviewed on: 25th February 2025
Hugh Montgomerie 's avatar
Hugh Montgomerie

Opening new ISAs was straightforward.

5
Opening new ISAs was straightforward. Reviewed on: 25th February 2025
Lozza's avatar
Lozza

Good interest rates and helpful staff

5
Good interest rates and helpful staff Reviewed on: 25th February 2025
GARY M's avatar
GARY M

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