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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (986 reviews)

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4.90

Based on 986 reviews, last reviewed 15th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

I have personal investments and over a 5 year period... I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, ... Read more Reviewed on: 15th January 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (986)

Had a fixed rate bond , good service generally

Had a fixed rate bond , good service generally Reviewed on: 25th February 2025

Exceeded expectations.

Exceeded expectations. I applied for an ISA transfer, I submitted the "proofs" demanded and in less than one hour I received an email with the confirmation of the account being opened and a link to register for online banking. Three working days later the money transfer was done Reviewed on: 25th February 2025

A Bank to recommend!

I have been very pleased thus far with UT Bank and feel their savings rates are competitive. Communicating with them has been efficient, both digitally and via post. I also find online banking with them easy to navigate. For these and other reasons both myself and my wife have accounts and would happily recommend them. Reviewed on: 25th February 2025

It has always been easy to set up savings accounts w...

It has always been easy to set up savings accounts with United Trust Bank. This is for bonds and ISA's. Good timely reminders when accounts are about to finish. Reviewed on: 25th February 2025

very good rates and customer service was great ...

very good rates and customer service was great when I had an issue setting up my internet banking. Has been easy to use and recommended UTB to other people. Reviewed on: 25th February 2025

A Happy Customer

Easy to use online, made even easier in recent months. Members of staff professional and courteous. Reviewed on: 25th February 2025

So easy to use website with clear information.

So easy to use website with clear information. Competitive rates of interest and so easy to open new accounts. Reviewed on: 25th February 2025

Great products and standards of service

Range of savings products is excellent and offers plenty of choice with bonds of varying durations and favourable interest rates. Using the website is super easy. When dealing with a problem, staff were very polite and ensured the issue was fully resolved. I have lots of confidence in this bank for my savings. Reviewed on: 25th February 2025

Excellence in savings products

I have found United Bank provided excellent banking services. Their communication is second too none and they offered a good range of savings products. Including competitive interest rates. Their online banking is easy to understand and very helpful. Reviewed on: 25th February 2025

UTB provides excellent savings rates with a wide num...

UTB provides excellent savings rates with a wide number of options - particularly useful if you want create a “ladder” with maturity deposits over staggered dates. Reviewed on: 25th February 2025

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