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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1587 reviews)

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4.90

Based on 1,587 reviews, last reviewed 21st Apr 2026

7671% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

The staff are knowledgeable, know their job very wel...

The staff are knowledgeable, know their job very well with courtesy, and patient, first listens carefully, what is the customers inquiry about and then respond with help etc Reviewed on: 15th April 2025

Good communication.

Good communication. Kept informed of interest rates. Reviewed on: 15th April 2025

trustworthy bank

have had a great deal for a couple of years and feel safe with this company Reviewed on: 15th April 2025

For a perfect savings experience.

Have used this bank several times now. The application process and opening my bond accounts has worked perfectly. Communication has also been very good throughout. Closure has always been on time and my saving received promptly. Reviewed on: 15th April 2025

Super Impressed with fast service !

I was in Thailand as my One year Bond was about to mature. At the last minute I decided to free up some capital and divide the remaining amount between a continuation of the One Year Bond and a separate easy access account. I though that I'd left it a bit late, but my email was actioned the next morning, with all my requirements accurately carried out ! I was super impressed with the speed with which my instructions were carried out. Full marks to UTB ! Reviewed on: 15th April 2025

very competitive rates across a variety of accounts...

very competitive rates across a variety of accounts and very friendly service Reviewed on: 15th April 2025

Good Response

I had a problem and called got thru promptly and problem solved quickly Reviewed on: 15th April 2025

Easy to save with United Truct Bank

Easy to save with United Truct Bank, the account opening process is straightforward and communications through the savings period are very good. Reviewed on: 15th April 2025

Happy customer

Happy with my accounts and have always received very good assistance whenever I’ve needed to contact the bank for any reason. It’s very easy to speak with someone. Reviewed on: 15th April 2025

Personal savings review

For a few years now I’ve used fixed term bonds to save my hard earned money, the interest rates have been very competitive and the customer service very good. Reviewed on: 15th April 2025

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