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United Trust Bank: Personal Savings reviews

4.90
Based on 983 reviews, last reviewed 5th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor

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United Trust Bank Personal Savings reviews (983)

Staff very knowledgeable able to answer my questions...

5
Staff very knowledgeable able to answer my questions with satisfaction. Reviewed on: 25th February 2025

Easy Process

3
Easy to get account opening process Reviewed on: 25th February 2025

First class customer service.

5
Professional, courteous, first class customer service. Responsive and very clear communication. Reviewed on: 25th February 2025

I never worry about my accounts they are in safe hands

5
United trust look after me whenever I call regarding my accounts they are professional at all times which is very comforting. Reviewed on: 25th February 2025

Best rates and a wee bit extra f

5
Best rates and a wee bit extra f Reviewed on: 25th February 2025

the phone is annswered quickly and professionlly.

5
the phone is annswered quickly and professionlly.The staff are friendly.polite and efficient.they always do what they promise to do. Reviewed on: 25th February 2025

Very Good

5
Excellent rates and easy to use, Reviewed on: 25th February 2025

Good savings company.

5
Good savings company. No problems. Have no problem with the company. Reviewed on: 25th February 2025

Excellent online portal with clear and concise instr...

5
Excellent online portal with clear and concise instructions. Always competitive savings rates with good communication after any transactions. Can't fault their service. Reviewed on: 25th February 2025

Good experience, good savings rates

5
The application process for opening a savings account was simple and UTB kept me updated throughout. Whenever I've rung them to discuss my account I have been patched through to someone quickly and they have always been helpful and informed. Reviewed on: 25th February 2025

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