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Updraft: Personal Loan reviews

4.96
Based on 10,806 reviews, last reviewed 27th Mar 2026
359800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Communication was excellent, app is easy to use and... Communication was excellent, app is easy to use and navigate, no probes with setting up and all documents in one easy place! Reviewed on: 27th March 2026
Emma G's avatar
Emma G

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10806)

Review of the Updraft, Personal Loan:

Only lender which would accept me.

5
Ever since COVID I was struggling to pay off my debts gained during my unemployment. My bank was refusing to help and I looked in the App Store on a whim and was so shocked to see I was accepted, and the APR given to me was amazing. It's been incredibly straight forward and the chat feature is perfect for someone like me who can't sit on the phone waiting for a response. Overall incredibly satisfied. Reviewed on: 11th April 2023

Allowed me to easily pay of my overdraft without any...

5
Allowed me to easily pay of my overdraft without any hassle. It took a lot of stress off my shoulders as I was getting charged heavily by using my overdraft. It also improved my credit score. Reviewed on: 25th February 2026

Easy to follow procedure, no need to for annoying ca...

5
Easy to follow procedure, no need to for annoying calls all the time Reviewed on: 25th February 2026

Helpful service.

5
Helpful service. Easy to apply. Took the stress out of debt management Reviewed on: 25th February 2026

I applied for a loan from them a few weeks ago and w...

5
I applied for a loan from them a few weeks ago and within a week had everything approved and in my bank. No issues or concerns. Lovely customer service and easy to follow website with application process. Reviewed on: 25th February 2026

I was having trouble with my bank and they helped me...

5
I was having trouble with my bank and they helped me to solve everything very quickly and easy Reviewed on: 25th February 2026

Very easy to deal with and lots of information.

5
Very easy to deal with and lots of information. Fantastic customer service, helped me on my journey to financial freedom. Reviewed on: 25th February 2026

Great and easy workflow, recommend

5
Great and easy workflow, recommend Reviewed on: 25th February 2026

Good soup

5
Good experience, helped me in a time of need and the process was easy to understand and approval was quick Reviewed on: 25th February 2026

My experience with Updraft Personal Loans has been g...

5
My experience with Updraft Personal Loans has been genuinely excellent from start to finish. The application process was straightforward, transparent, and far less stressful than I expected. Everything was clearly explained, with no hidden surprises, and the approval process felt efficient and professional. What really stood out to me was the communication — timely updates, helpful responses, and a real sense that they value their customers. It made what can sometimes feel like a daunting financial decision feel smooth and manageable. I also appreciate the transparency around terms and repayments, which gave me confidence and peace of mind. Overall, a reliable, professional service that delivers exactly what it promises. Highly recommended. Reviewed on: 25th February 2026

From unsure to fully secure!

5
After a wedding, Christmas and another child on the way I really got buried under credit card and loan debt. I was quite apprehensive about using a provider like Updraft because I simply wasn’t informed enough. Thankfully the customer service team was fantastic, the service was easy to use and I genuinely feel secured and happy with no regret about my choice to use them. I now have more financial health, am in a better mental state and and just happy there are services like this available for people that need that little boost! Reviewed on: 25th February 2026