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Urban Jungle: Home insurance reviews

Name: Home insurance
Rating: 3.83 (24 reviews)

View other Urban Jungle products

3.12

Based on 24 reviews, last reviewed 8th Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

58%

17%

3 star

2 star

25%

Latest highest rating:

4

Good uncomplicated product. Good uncomplicated product. I've used Urban Jungle's product for a while now and I find that the product is easy to understand and uncomplicated. Sign... Read more Reviewed on: 1st September 2024

Latest lowest rating:

1

Uncaring and bizarre behaviour I’m a set designer and rely on my laptop every single day for work, so when I lost both my laptop and bag on TfL, it was a huge deal. I did everything... Read more Reviewed on: 8th August 2025

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About this product

Urban Jungle offer standalone buildings and contents policies or a combined home insurance policy.

You can add extra cover for an additional cost for home emergency and accidental damage. With all Urban Jungle policies, you can make online changes for free.

Urban Jungle home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Urban Jungle before, you can also leave a review and share your experience.

Urban Jungle Home insurance reviews (24)

Review of the Urban Jungle, Home insurance:

Seems like corporate theft to me!

Renewal quote too high so I tried to cancel auto renewal online but the website pages did not load properly. Sent numerous emails to Getsafe UK and to Urban Jungle (who have taken them over.) I clearly said I did not want to renew in three weeks time when my policy expired. Getsafe confirmed this was noted. However, now that my policy has expired, Urban Jungle is attempting to take £509 from my credit card on a DAILY basis and say they will continue to do this for another 3 weeks! I have maxed out my card so there are insufficient funds for Urban Jungle to steal but am now left without a functioning credit card for three weeks. I have today spoken to Urban Jungle who say this is a wider issue and they will sort it out by today. So I will update you! Urban Jungle? Sure is! Reviewed on: 28th March 2024

Best service on the market!

Really easy to use and sign-up, really great service that makes insurance a breeze. Reviewed on: 9th April 2021

No nonsense

Easy to use and to understand, no wading through dense legalese to know what is covered and what isn't. Reviewed on: 27th August 2020

Insurtech innovators

This is a great product that is designed for people and not insurers. Gives clarity and the info you need. Reviewed on: 8th February 2020

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