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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.89
Based on 499 reviews, last reviewed 10th Nov 2025
229% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025
Rupert T's avatar
Rupert T

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Excellent

5
No improvement needed - great service Reviewed on: 2nd February 2019
Barry's avatar
Barry

Loyal

5
Thanks to all the people I Delt with at the Vernon Reviewed on: 2nd February 2019
John's avatar
John

Helpful

5
Its great to pick up the phone not to be held in a queue at some awful call centre and to be able to speak to a helpful and knowledgeable person Reviewed on: 1st February 2019
Janet's avatar
Janet

Convoluted and lengthy process

4
Eight weeks (Xmas in between) since first application. Mortgage approved but still no date for receipt of funds. Joint solicitor chasing you today. Jo Torkington a delight to deal with. Surveyor's fee (reduced on appeal from £800 to £620) for valuation-only (not Home Buyers' report) outrageously uncompetitive against others (eg Nationwide) who advertise and will effect with no charge to applicant. Reviewed on: 1st February 2019
Alan Anning's avatar
Alan Anning

Brilliant

5
Customer service excellent understanding and caring efficient. Affordable rates Reviewed on: 1st February 2019
Andrea's avatar
Andrea

Affordable Mortgage Rate

5
Informative,efficient,friendly and a great Mortgage Rate which was affordable for us Reviewed on: 31st January 2019
Mary Mellor's avatar
Mary Mellor

Excellent service

5
Discussed application and it felt just like proper service should be Reviewed on: 25th January 2019
Glyn Hughes's avatar
Glyn Hughes

Helpful

5
Very friendly staff - thank you Reviewed on: 24th January 2019
Chris's avatar
Chris

Best

5
Brilliant customer service, good deals, retirement mortgages Reviewed on: 23rd January 2019
Mr & Mrs Derbyshire's avatar
Mr & Mrs Derbyshire

This is an old fashioned proper Building Society

5
You talk to actual people who look at your actual circumstances and are ready to fit your needs. Reviewed on: 23rd January 2019
Richard James's avatar
Richard James

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