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Vernon Building Society: Mortgages reviews

4.87
Based on 480 reviews, last reviewed 2nd Sep 2025
29% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

4

Extremely efficient, informative and helpful. Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025
Susan F's avatar
Susan F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (480)

Age Friendly

5
More choice of deals, e.g 10 year fixed would be useful to retired mortgages Reviewed on: 1st January 2019

friendly

5
I like the way doing business has been made easy by staff doing what they committ to Reviewed on: 19th December 2018

friendly

5
The team are all great to deal with and very proffesional Reviewed on: 18th December 2018

Excellent

5
Friendly staff that listen and always do what they say they will. Reviewed on: 16th December 2018

Excellent

5
Set up transfers / payments out of offset savings account Reviewed on: 15th December 2018

Great

5
A local building society and easy to talk to. Reviewed on: 14th December 2018

Proffesional

5
Nothing springs to mind! I have always had excellent service since I started with Vernon in 1997 Reviewed on: 13th December 2018

Personal Services

5
The Vernon Building Society is one of the few companies who actually give you a very one to one experience that fills you with confidence. Their staff are very friendly, informative and exceptionally helpful, whether you speak to them on the phone or visit one of their offices around Stockport. Being a small society doesn't detract from the excellent, competitive products they have to offer. I would definitely prefer to deal with this company than the large impersonal companies that dominate the market. Reviewed on: 5th December 2018

Excellent service

5
The Vernon staff were always there for us: whenever I needed to phone up there was a real person at the end of the phone who could answer my questions, and without condescension. If she did not know the answer, she would offer to phone back - and did! Communicating with The Vernon has always been uncomplicated and a pleasure. Reviewed on: 4th December 2018

Excellent service, Excellent experience.

5
I have had a few mortgages over the years and I can say hands down that the experience I've had with Vernon Building Society has been the best. Excellent experience and excellent products. Reviewed on: 2nd December 2018

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