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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (499 reviews)

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4.89

Based on 499 reviews, last reviewed 10th Nov 2025

229% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Fantastic

Have already recommended VBS to everyone I know in the area Reviewed on: 18th January 2019

REAL Personal Service

Able to speak with well informed personnel who are very polite and who have the time to explain everything to you. Nothing is too much trouble and their commitment to customers is second to none. Reviewed on: 11th January 2019

Retirement mortgages from the Vernon give choice to older people in a very limited market.

Having the ability to find a mortgage product at the Vernon which makes mortgage borrowing possible at 70 or over has been a real lifeline. The possibility of carrying on being an independent homeowner with affordable payments has taken a lot of worry away. The service from the staff has been clear and professional. Reviewed on: 11th January 2019

Excellent service

We have had dealing with the Vernon Building Society over a number of years. The quality of their advice has always been excellent. The staff are friendly, knowledgable, and efficient. Very highly recommended. Reviewed on: 11th January 2019

Great service

The service exceeded my expectations. They were helpful, friendly and did exactly what they said they would. They returned calls when they said they would. And completed my mortgage speedily and efficiently. Service that is sadly unusual these days. I have already recommended them more than once. 10/10. Reviewed on: 11th January 2019

Personal service

Professional & friendly You can deal with a human face rather than a computer! Reviewed on: 11th January 2019

Helpful

Bigger offices - that fit 3 people better Reviewed on: 4th January 2019

Individual

Local business involved in community, helpful Reviewed on: 2nd January 2019

Remortgage

All has gone quite smoothly but really irritated that a valuation was required when the LTV was 15%. Quite unnecessary as was the cost of the valuation Reviewed on: 2nd January 2019

Age Friendly

More choice of deals, e.g 10 year fixed would be useful to retired mortgages Reviewed on: 1st January 2019

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