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Vernon Building Society: Mortgages reviews

4.88
Based on 475 reviews, last reviewed 5th Aug 2025
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

Professionalism Plus Personality Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who ... Read more Reviewed on: 5th August 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (475)

Very easy to deal with and understanding of customer needs

5
I our late 60s my wife and I approached Vernon for a mortgage. I was - and still am working full time and my wife has a decent retirement income. I was delighted to find they had a forward-thinking attitude towards older clients. A mortgage was duly offered and gratefully accepted. Reviewed on: 9th November 2018

They are human

5
They understand that circumstances can change. Reviewed on: 9th November 2018

totally professional but also friendly, & advice helpful.

5
I am over 70 & needed a small mortgage, their approach did not discriminate because of my age, unlike other lenders. They did a very competent financial risk assessment, but at all times were friendly & helpful. Reviewed on: 9th November 2018

Friendly service

5
Using the Vernon is like borrowing money off a Friend , all the Staff are so helpful and Friendly, plus the rates are good , it’s common sense to use them , support local Businesses I say . Reviewed on: 9th November 2018

They changed my life

5
I was looking for a home after my divorce had left me with nothing.The Vernon underwrite on a case by case basis, so out of the over 30 lenders i contacted the Vernon were the only lender to even consider me. They have gained a loyal customer in me and my new husband. We've been with the Vernon for 4 years and we still pinch ourselves! Reviewed on: 9th November 2018

Fantastic service

5
Always helpful, considerate and reliable Reviewed on: 9th November 2018

Excellent choice of products and outstanding individual service.

5
Staff are professional and nothing is too much trouble, from start to finish of the mortgage process. Reviewed on: 9th November 2018

Great rates to tell your mates

5
The products on offer were competitive with additional savings in terms of help with legal & survey fees. Reviewed on: 9th November 2018

Great reliable service

5
I have been a customer of the Vernon for 40 years. They have always been reliable and fair with me . Reviewed on: 9th November 2018

Local business taking care of the local community

5
Not only does the Vernon provide excellent customer service, they are also committed to the local community supporting many causes and initiatives Reviewed on: 7th November 2018

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