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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 475 reviews, last reviewed 5th Aug 2025
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Professionalism Plus Personality Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who ... Read more Reviewed on: 5th August 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (475)

Flexible for self builds

5
Originally we were a little confused about the stage payment process and how this would fit in with a payment schedule with a builder. However, after a couple of discussions we were able to arrange a more flexible approach, which should really simplify the process. The kind of flexibility that smaller organisations can offer, good communications and great customer service. Well done! Reviewed on: 6th November 2018
C G's avatar
C G

Good customer service

5
Every time I have dealt with an advisor at the Building Society I have found them to be very helpful and patience. They always go above and beyond. would highly recommend Reviewed on: 30th October 2018
R Payne's avatar
R Payne

Exceptional

5
Superb customer support look after existing customers Reviewed on: 7th October 2018
Colin Awdrells's avatar
Colin Awdrells

Friendly

5
It's like dealing with a friend you've known all your life Reviewed on: 4th October 2018
Stephen's avatar
Stephen

Forward thinking

5
Maybe rate discounts for multiple account holders Reviewed on: 1st October 2018
Brown's avatar
Brown

Fantastic service

5
professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018
Thomson's avatar
Thomson

Excellent

5
Lesley was excellent when supporting me with the extension of the mortgage Reviewed on: 10th September 2018
Christine's avatar
Christine

Customer Service

5
I find the Staff at The Vernon Building Society in Stockport Very Helpful , Polite and Approchable. I have already Recommended Members of My Family to The VBS..... My Overall Experience is Very Good !!!! Many Thanks . Gary Mitchell ... Reviewed on: 10th September 2018
Gary Mitchell's avatar
Gary Mitchell

Amazing

5
Nothing, your staff are kind helpful and knowledgable Reviewed on: 6th September 2018
Linda's avatar
Linda

Excellent

5
I like honesty and courtesy and efficiency, I find it very hard to improve on this meeting. Reviewed on: 4th September 2018
Albert's avatar
Albert

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