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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 515 reviews, last reviewed 9th Dec 2025
60% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025
Grockles's avatar
Grockles

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (515)

Great service

5
The service exceeded my expectations. They were helpful, friendly and did exactly what they said they would. They returned calls when they said they would. And completed my mortgage speedily and efficiently. Service that is sadly unusual these days. I have already recommended them more than once. 10/10. Reviewed on: 11th January 2019
Elaine Shoesmith's avatar
Elaine Shoesmith

Personal service

5
Professional & friendly You can deal with a human face rather than a computer! Reviewed on: 11th January 2019
Graham Prest's avatar
Graham Prest

Helpful

5
Bigger offices - that fit 3 people better Reviewed on: 4th January 2019
Isabel's avatar
Isabel

Individual

5
Local business involved in community, helpful Reviewed on: 2nd January 2019
Michael's avatar
Michael

Remortgage

3
All has gone quite smoothly but really irritated that a valuation was required when the LTV was 15%. Quite unnecessary as was the cost of the valuation Reviewed on: 2nd January 2019
David's avatar
David

Age Friendly

5
More choice of deals, e.g 10 year fixed would be useful to retired mortgages Reviewed on: 1st January 2019
Edward's avatar
Edward

friendly

5
I like the way doing business has been made easy by staff doing what they committ to Reviewed on: 19th December 2018
John's avatar
John

friendly

5
The team are all great to deal with and very proffesional Reviewed on: 18th December 2018
Colin's avatar
Colin

Excellent

5
Friendly staff that listen and always do what they say they will. Reviewed on: 16th December 2018
Valerie's avatar
Valerie

Excellent

5
Set up transfers / payments out of offset savings account Reviewed on: 15th December 2018
Mike's avatar
Mike

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