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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (499 reviews)

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4.89

Based on 499 reviews, last reviewed 10th Nov 2025

229% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

First Class Mortgage Provider

Keep you fully informed at all times. Certainly look after existing customers. Reviewed on: 9th November 2018

Super Super Building Society

The most friendly Building Society I have ever come across. Very efficient, pleasant and user friendly. I would always recommend them. Reviewed on: 9th November 2018

The Vernon have provided consistently great service.

I'm 18 years into a 25 yrs mortgage, so I know what I'm talking about. The Vernon staff have always been knowledgeable, helpful and professional. If any organisation deserves an award it is The Vernon. Reviewed on: 9th November 2018

Personal service

Friendly , approachable & knowledgeable Reviewed on: 9th November 2018

Very easy to deal with and understanding of customer needs

I our late 60s my wife and I approached Vernon for a mortgage. I was - and still am working full time and my wife has a decent retirement income. I was delighted to find they had a forward-thinking attitude towards older clients. A mortgage was duly offered and gratefully accepted. Reviewed on: 9th November 2018

They are human

They understand that circumstances can change. Reviewed on: 9th November 2018

totally professional but also friendly, & advice helpful.

I am over 70 & needed a small mortgage, their approach did not discriminate because of my age, unlike other lenders. They did a very competent financial risk assessment, but at all times were friendly & helpful. Reviewed on: 9th November 2018

Friendly service

Using the Vernon is like borrowing money off a Friend , all the Staff are so helpful and Friendly, plus the rates are good , it’s common sense to use them , support local Businesses I say . Reviewed on: 9th November 2018

They changed my life

I was looking for a home after my divorce had left me with nothing.The Vernon underwrite on a case by case basis, so out of the over 30 lenders i contacted the Vernon were the only lender to even consider me. They have gained a loyal customer in me and my new husband. We've been with the Vernon for 4 years and we still pinch ourselves! Reviewed on: 9th November 2018

Fantastic service

Always helpful, considerate and reliable Reviewed on: 9th November 2018

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