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Vernon Building Society: Mortgages reviews

4.89
Based on 499 reviews, last reviewed 10th Nov 2025
229% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025
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Rupert T

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Excellent choice of products and outstanding individual service.

5
Staff are professional and nothing is too much trouble, from start to finish of the mortgage process. Reviewed on: 9th November 2018

Great rates to tell your mates

5
The products on offer were competitive with additional savings in terms of help with legal & survey fees. Reviewed on: 9th November 2018

Great reliable service

5
I have been a customer of the Vernon for 40 years. They have always been reliable and fair with me . Reviewed on: 9th November 2018

Local business taking care of the local community

5
Not only does the Vernon provide excellent customer service, they are also committed to the local community supporting many causes and initiatives Reviewed on: 7th November 2018

Flexible for self builds

5
Originally we were a little confused about the stage payment process and how this would fit in with a payment schedule with a builder. However, after a couple of discussions we were able to arrange a more flexible approach, which should really simplify the process. The kind of flexibility that smaller organisations can offer, good communications and great customer service. Well done! Reviewed on: 6th November 2018

Good customer service

5
Every time I have dealt with an advisor at the Building Society I have found them to be very helpful and patience. They always go above and beyond. would highly recommend Reviewed on: 30th October 2018

Exceptional

5
Superb customer support look after existing customers Reviewed on: 7th October 2018

Friendly

5
It's like dealing with a friend you've known all your life Reviewed on: 4th October 2018

Forward thinking

5
Maybe rate discounts for multiple account holders Reviewed on: 1st October 2018

Fantastic service

5
professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018

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