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Vernon Building Society: Mortgages reviews

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4.88
Based on 483 reviews, last reviewed 9th Sep 2025
57% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
Paul 's avatar
Paul

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (483)

Approachable

4
Perhaps have more selections of current accounts. Reviewed on: 2nd September 2018
Ian's avatar
Ian

Efficient

4
Friendlier interaction especially at start Reviewed on: 17th August 2018
Frances B.'s avatar
Frances B.

Superb

5
Excellent, personalised mortgage - better than just computer yes or no! Reviewed on: 14th August 2018
Dr Woods's avatar
Dr Woods

Excellent Building Society

5
I initially approached the Vernon after reading an article in the business section of The Telegraph about Retirement Mortgages. The article mentioned the Vernon as a society that was worth contacting. The customer service we received was second to none and we were particularly impressed with the "family" ethos of the Society. We would thoroughly recommend the Vernon. Reviewed on: 10th August 2018
S Wilding Jones's avatar
S Wilding Jones

Brilliant

5
Fast and simple experience would recommend to anyone Reviewed on: 2nd August 2018
Luke Riding's avatar
Luke Riding

needs/expectations met

4
the support and response from the staff at the company was always focussed, efficient and customer friendly. Reviewed on: 2nd August 2018
henry coghlan's avatar
henry coghlan

Approachable

5
Friendly, approachable, knowledgeable staff who listen. Feel like a valued customer, not just a number. Reviewed on: 1st August 2018
Mr & Mrs Cunningham's avatar
Mr & Mrs Cunningham

Outstanding

5
Your staff are very helpful, polite, understanding and well trained. Caroline Shard is an excellent ambassador for you. Thank you. Reviewed on: 31st July 2018
Mr Bayford's avatar
Mr Bayford

Outstanding

5
Excellent explanation of products on offer. Extremely pleasant and knowledgeable - very efficient. Reviewed on: 30th July 2018
Pamela's avatar
Pamela

Vernon Mortgage

5
Incredible personal service. Tracey Wright from the Hazelwood branch was fantastic. A really personal service took all the stress out of our complex situation. Thanks Tracey Reviewed on: 28th July 2018
Rose marnell's avatar
Rose marnell

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