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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3886 reviews)

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4.92

Based on 3,886 reviews, last reviewed 20th Mar 2026

547% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

experience in terms of customer service is very good... experience in terms of customer service is very good, but the rates are not competitive unfortunately. Reviewed on: 20th March 2026

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3886)

Review of the Vernon Building Society, Savings:

Outstanding

Customer service and staff are very helpful Reviewed on: 15th May 2017

Always there with good advice

Cannot fault them. Trustworthy and reliable. Reviewed on: 10th March 2021

Supportive advisors

I am a first time buyer with a help to buy ISA at Vernon. I just want to thank them for honouring the 95% mortgage offer for first time buyers during the lockdown period. It filled me with so much reassurance that Vernon continued to support me to get on the ladder during really uncertain times. Vernon are a safe pair of hands! Reviewed on: 10th March 2021

Friendly and Helpful

Always friendly and helpful whenever we visit the Bramhall branch. Reviewed on: 10th March 2021

Very good

Revised opening times of the branches is not very clear Reviewed on: 7th March 2021

Reply from Vernon Building Society Hi Chris, Thank you for your feedback. We've now made this clearer for our members. You can find our branch opening hours here: https://www.thevernon.co.uk/BranchFinder.aspx We apologise for any inconvenience. Mark Response date: 14th June 2021

Excellent

I wouldn't think you could improve your service, just keep up with your great standards Reviewed on: 5th March 2021

Reply from Vernon Building Society Hi Graham, Thank you for your kind feedback. Glad you're happy with our service! Mark Response date: 14th June 2021

ISA

Recently opened an ISA account. The process, despite requiring manual paper forms, was easy enough and account opened next day. An obvious improvement would be to allow for online registration. I don't mind walking down the branch and handing in forms now, whilst stuck working from home locally. But if I was in the office and with little free time that would put me off opening an account. The staff I have spoken to have been friendly. But, I wasn't overly keen on the pay-in details being confirmed over the phone. These would be best confirmed in writing via email or post. Luckily the details match those seen on official company literature so no worry from me in sending payment. Rates offered on the ISA, along with the bonus if getting a mortgage with Vernon BS are very competitive. So, I would reccomend for that reason (if I knew anyone else who lived in the area!). Reviewed on: 3rd March 2021

Still got the personal touch

We have saved with the Vernon for decades, and as all the high street banks are disappearing, the Vernon still manages to retain a human face and a personal service in their local branches, while still providing internet access when this is more convenient. Reviewed on: 1st March 2021

Responsive

Visit helpful, promt, a good all around service, Marple Reviewed on: 28th February 2021

Reply from Vernon Building Society Hi Elaine, Thank you for your feedback, glad we're able to be of assistance. Mark Response date: 14th June 2021

Excellent Customer Service

A place you can trust with trustworthy reliable and friendly people. They go on and above in their customer service towards me and I am happy to recommend to anyone. Reviewed on: 25th February 2021

A good saving platform

I was able to get a 1 year term savings account with above average interest a few months ago. I felt very happy with the Staff I dealt with to organise opening the account and in very prompt answering the few questions I had for them. A nice professional Building Soc. Reviewed on: 23rd February 2021

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