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Vernon Building Society: Savings reviews

View other Vernon Building Society products
4.93
Based on 3,133 reviews, last reviewed 27th May 2025
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Better Better than the bank. Excellent customer service. Reviewed on: 27th May 2025
Verified source

Latest lowest rating:

1

Activation code Opened a regular saver account at 6.50% had 14 days to deposit money into the account they never sent me a activation code then they closed my account... Read more Reviewed on: 28th June 2024
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Gail
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About this product

Vernon Building Society Savings reviews (3133)

Review of the Vernon Building Society, Savings:

Great customer service

5
Staff are always helpful, polite and friendly (which you never see elsewhere!) Reviewed on: 17th February 2018
Mrs LM's avatar
Mrs LM

In branch service review

5
Sue a great communicator, very professional and explained everything clearly. A great customer and personal experience. I feel so valued. Reviewed on: 27th May 2025

Opening a new account

5
Opening a new account - very helpful staff, especially Joy at Marple branch. Reviewed on: 22nd May 2025

In branch service review

5
Very helpful staff and very pleasant. Reviewed on: 24th April 2025

In branch service review

5
As a new customer I was able to telephone in direct to branch and set up the initial appointment. Local branch with good opening hours. Reviewed on: 24th April 2025

Excellent

5
Fiona was an absolute star, friendly, efficient and extremely helpful. She is a credit to your organisation. Reviewed on: 24th April 2025

Fantastic

5
very good customer service. Would recommended to anyone. Reviewed on: 24th April 2025

Excellent CO

5
Very happy with service team. The staff. Reviewed on: 24th April 2025

In branch service review

5
Made very welcome when arriving early. Manager explained various options available, ISA. Help with the various forms when needed. Reviewed on: 24th April 2025

In branch service review

5
Called into branch to open fixed rate isa. Branch busy but Steve manager made time to deal with application!! Many thanks. Reviewed on: 24th April 2025

Supportive

5
I've been using the Vernon for 10+ years and they've always been so helpful and caring. Fiona was great today and Steve has supported me for years!!. Reviewed on: 24th April 2025

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