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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

VIRGIN MONEY RATES NUMBER ONE

I have various credit cards, but none of them compare to the customer service and promotional rates offered by Virgin Money. Reviewed on: 11th February 2020

Back on credit ladder

Helped me get on credit ladder , if stuck one month quite easy to transfer cash from card to bank, rather than high interest pay day loan Reviewed on: 8th February 2020

Amazing customer service

The best customer service I have ever received with a bank, every time I’ve asked a question I’ve had a really positive experience (that didn’t include spending ages waiting on the phone to get through to someone) Reviewed on: 8th February 2020

Great

Easy company to do business with. Had card for a few years now. Reviewed on: 5th February 2020

Appalling customer service

Opened a credit card with these clowns less than a month ago, went to use app yesterday and found myself locked out. Phoned them to be told my account is suspended pending review and they will be in touch "in a few days" to let me know outcome. I have absolutely no idea why, I haven't missed any payments (in fact none due yet) and my financial circumstances have not changed in any way. They refuse to put me through to anyone who can tell me what the issue is, or tell me exactly if/ when it will be resolved. Absolutely fuming. Reviewed on: 1st February 2020

Virgin cards are for everyday people

I found Virgin on a compare website, I have a great credit score but for some reason some top scoring credit cards did not accept me(possible sister companies with my bank) I was not happy as I have a flawless credit report. Virgin was not far behind leaders so I applied on their very easy to use web site and found the questions they asked was very relevant to everyday people. I could find the answers they required immediately, of course I was accepted in seconds. I found the web site to be modern, realistic and customer friendly, in fact I was so impressed with there product that I am seriously considering transferring to their bank, after 37 years with my current bank that decision is not taken lightly. I would recommend Virgin to people. 10 out of 10 Virgin!!! Reviewed on: 1st February 2020

Best card to work with.

I just feel more Safire for having this card, wether money or balance transfer is so easy and hustle free. Reviewed on: 1st February 2020

Good quality

All good, excellent services. good offers and great rates Reviewed on: 24th January 2020

Worst company I have ever dealt with

Abysmal service from this company from day one Reviewed on: 14th January 2020

Virgin Money credit cards

All round brilliant, no complaints, service is always on point. Reviewed on: 9th January 2020

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