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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (783 reviews)

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3.71

Based on 783 reviews, last reviewed 28th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Virgin Atlantic card wow Good card. Like the website, like the offers Reviewed on: 28th November 2024

Latest lowest rating:

1

International transaction fee? International transaction fee? $170? Wow! No fine line when this card would charge you international transaction fee. The charged me for $145 annual f... Read more Reviewed on: 15th November 2024

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (783)

Lies

Terrible service just reduces your credit limit with no warning just when I was going to book holiday for me and my wife who is dienosed with bowl cancer it just turned our words up side down Reviewed on: 8th February 2019

Reply from Virgin Money Hi John, thanks for getting in touch. So I can take a look at this for you, can you email your details to [email protected]? Thanks, Jane Response date: 8th February 2019

Easy to use online, great monthly prizes

So early to log in and manage, super easy to set up, lots of great prizes monthly. From otherwise fantastic customer service I did once have a very annoying call about the credit limit i was granted with a particularly condesending support agent, but one person does not define the company and otherwise it's been a totally smooth experience. Reviewed on: 7th February 2019

Easy and reliable

I have found Virgin Money to be an extremely easy company to deal with and very reliable. The language used to explain terms, processes and requirements is simple to understand, communication is timely, accurate and useful. I've rarely had to contact support due to their really helpful self serve options however on the one or two occasions that I have, resolutions have been quick and useful. Virgin Money promote competitive offers in a respectful, responsible and unobtrusive way. I would have no qualms in recommending to a friend, colleague or family member (and have done). I even like the look of the card! Good luck and cheers. Reviewed on: 6th February 2019

Excellent service

The only thing missing from this credit card is an app to make it easier to manage the account - unless there's already one available that I'm not aware of. Reviewed on: 5th February 2019

Reply from Virgin Money Hi Ali, we don't have an app at the moment but it is something we're currently working on. We'll be sure to share any news as soon as we can! Thanks, Jane Response date: 5th February 2019

outrageous interest charges

I missed a minimum payment by being 1 day late and was charged over £70 interest for 20 days. This is an outrageous amount. I received a reminder to make payment and I did within the hour but they still charged me Reviewed on: 4th February 2019

Reply from Virgin Money Thanks for getting in touch Sharon, so I can take a look at this for you can you email your details to [email protected]? Thanks, Jane Response date: 5th February 2019

Great Card

Great card. Good benefits and always received great customer service. Reviewed on: 3rd February 2019

Excellent

Easy to setup easy to use Fast reliable effortless Reviewed on: 2nd February 2019

Excellent

Easy to setup ,easy to use Fast reliable and effortless Reviewed on: 2nd February 2019

NO MOBILE BANKING APP WHY !!!!!

NO MOBILE BANKING APP !!!! WHY COME ON VIRGIN WERE IN THE 21ST CENTURY Reviewed on: 2nd February 2019

Reply from Virgin Money Hi Paul, we're working on it at the moment with a few colleagues testing it out as we speak. As soon as we get the green light we'll share more info with you. Thanks, Lindsay Response date: 2nd February 2019

Great service

Everything is easy and straight forward. Never had any problems Reviewed on: 1st February 2019

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Virgin Money: Credit Cards reviews

50% decrease in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Virgin Money: Credit Cards now

Virgin Money Credit Cards reviews (783)

Lies

Easy to use online, great monthly prizes

Easy and reliable

Excellent service

outrageous interest charges

Great Card

Excellent

Excellent

NO MOBILE BANKING APP WHY !!!!!

Great service

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