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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.81 (807 reviews)

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3.81

Based on 807 reviews, last reviewed 18th May 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Lower interest rates and good customer service Lower interest rates and good customer service Reviewed on: 18th May 2026

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (807)

Well, I have always loved the Virgin brands and this card just added an icing on the cake!

I love the versatility of this card! I can use it for balance transfers and for credit!! Talk about being connected to the lifestyle of the modern consumer!! Hooray to Virgin Money!!! Reviewed on: 13th December 2019

Excellent

Speedy proffesional service. Easy to use online and mobile app. Reviewed on: 11th December 2019

Just what I need

Very good offers, consistent emails with new promotions and available statement/security checks. Reviewed on: 9th December 2019

Perfect

Meets my needs and staff couldn’t be more helpful. Reviewed on: 8th December 2019

Great card

I’ve had this card a while now and had no problems Good customer service Reviewed on: 5th December 2019

User friendly site

Extremely user friendly site easy to navigate. More than enough information about your account and products you may be interested in. There is everything you need to confidently manage your money in a very secure system. I would recommend using Virgin Money to anyone. Reviewed on: 4th December 2019

Started well...now poor

When I first got card they were great, now they get worse month by month. Really really dissapointing Reviewed on: 4th December 2019

Great card and points programme

Love the way you earn VAA points. Great service too and online app Reviewed on: 17th November 2019

Best rewards card

Love my Virgin Flying Club Miles Reviewed on: 4th November 2019

Account under review

The process of choosing/ordering/account opening + App setup was quick and easy I agree. Balance transfer from previous credit card company was a breeze. Made a purchase the 1st week, staying below my credit limit by at least 15%. Just after that, received an email saying that my purchase didn't go through, payment declined. Card blocked, app blocked, called customer service twice (1h waiting on the phone total) and they told me my account was "under review'', no timeline, can't talk to a human (from the department that's "reviewing" my account), no letter. It's been a week, my order got cancelled by the supplier. Maybe they'll call me in a fortnight if I am lucky ? GREAT CUSTOMER SERVICE. To avoid, customer service is key Reviewed on: 25th October 2019

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