Smart Money People Logo

Vitality: Life Insurance reviews

4.19
Based on 24 reviews, last reviewed 4th Sep 2024
500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
4%
2 star
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

I really like that they reward you when exercise. I really like that they reward you when exercise. It’s a great incentive Reviewed on: 24th August 2024
Dayanni's avatar
Dayanni

Latest lowest rating:

1

Hopeless Hopeless. No access to benefits provided despite calling hundreds of times asking for help. Call handlers either have no idea, or they pass you to som... Read more Reviewed on: 30th July 2024
Mandy's avatar
Mandy

About this product

Vitality Life Insurance prices start from just £5 per month and you can get a discount in the first year.

Vitality offer two types of life insurance cover. Term life insurance covers you for between five and 70 years. If you prefer on-going life insurance, you can opt for the whole of life Vitality insurance policy.

Vitality Life Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Vitality before, you can also leave a review and share your experience.

Vitality Life Insurance reviews (24)

Review of the Vitality, Life Insurance:

Some good perks for active lifestyle, good communica...

4
Some good perks for active lifestyle, good communicators with live chat etc. Reviewed on: 23rd August 2024

Too much upselling whilst trying to buy life insurance

3
Wanted to sign up for a specific insurance for known value etc. but agent (presumably following script) wanted to upsell. Lots of 'what if' scenarios that basically highlighted why needed more insurance. Just wanted to buy their product (was already sold on gym discount) but came away with nothing Reviewed on: 4th September 2024

I really like that they reward you when exercise.

5
I really like that they reward you when exercise. It’s a great incentive Reviewed on: 24th August 2024

Good communication

5
Good communication, had some issues obtaining background information from my general practitioner, but issue was resolved with some perseverance from the insurers side. Overall due to the service beyond the standard, my policy was able to get up and running. Reviewed on: 23rd August 2024

Some great rewards & discounts to encourage you to s...

4
Some great rewards & discounts to encourage you to stay fit & healthy which more people need today. Reviewed on: 23rd August 2024

Great life insurance with smart app

5
I am covered by Vitality eith my partner for life insurance and the app reward us when we walk which is smart for a life insurance company making us move more. Reviewed on: 23rd August 2024

They are great, all the benefits included are brilli...

5
They are great, all the benefits included are brilliant and they also try to get you moving to earn extra points towards even more rewards. Reviewed on: 23rd August 2024

Smart planning.

5
From the moment I contacted them they gathered information and found the right product for my needs. ii had a specific budget and payout in mind. Both of which the met. Assuring me about my decision and what I could expect. Reviewed on: 23rd August 2024

Hopeless

1
Hopeless. No access to benefits provided despite calling hundreds of times asking for help. Call handlers either have no idea, or they pass you to someone who can help but the following month the benefits can't be accessed again?! Their IT is hopeless. Reviewed on: 30th July 2024

Good customer service and helpful with my application

5
Good customer service and helpful with my application Reviewed on: 17th January 2024

Not just life cover

5
Peace of mind that if the worst happens my daughters have financial security, but with daily perks and incredible reward partners I can benefit from as well Reviewed on: 12th September 2023

Do you have a different Vitality product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Vitality has a range of products available. Check the ratings of each product to find the right one for you. View all products