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Waggel: Pet insurance reviews

4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

The claims process is a breeze

5
So easy to apply for your claim online and a few days later you are notified of it being approved. I got the funds paid into my account within 24 hours of receiving the email confirming it. When I needed to get in touch I just went on online chat. So easy. Reviewed on: 15th September 2020

Excellent straightforward insurers with great communication.

5
Easy to navigate website, straightforward way to make a claim and check on the progress of the claim with fast and prompt payment. Excellent! Reviewed on: 15th September 2020

Great so far

5
Found using Waggel super simple and great for our pup Alfie Reviewed on: 15th September 2020

Quick and easy

5
Quick and easy to get the right kind of cover for my cat. Reviewed on: 15th September 2020

Comprehensive cover at a great price

5
The website is easy to navigate and the cover options are clearly presented. The products come at a very reasonable price. Have already recommended to my friends and family . Reviewed on: 15th September 2020

Flexible Pet Insurance at a reasonable cost.

5
I like the way you can choose the level of cover and excess you're prepared to pay. It's very easy to select your preferences and see the resulting monthly premium. Waggel appear to be an ethical insurance company :0) Reviewed on: 15th September 2020

Free behaviourist

5
Love the personal touch of being able to speak to a behaviourist to get help with my boys extra needs. Reviewed on: 15th September 2020

Brilliant customer service

5
Great service from start to finish.... Reviewed on: 15th September 2020

Easy peasy lemon squeezy

5
Most straightforward pet insurance company I came across. My head was starting to hurt with the complexity of pet insurance. Offering just one type, Waggle made it so much easier and saved me from decision fatigue! Reviewed on: 15th September 2020

Satisfaction guaranteed

5
So so easyto apply and form fill.Good prices Reviewed on: 15th September 2020