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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Very Friendly company, very reliable

I have been with Waggel now for nearly 3 years. I have both my dogs and my cat insured with them. I have recommended them to everyone on my breed specific social media (i.e.Tamaskan Dogs UK) and also my friends and family. They are so friendly and there are so many perks included as standard. I'm very happy with them. Reviewed on: 15th September 2020

Brilliant

had a brilliant experince when we lost a pet and they sorted out everything with one call Reviewed on: 15th September 2020

Easy to use, lots of benefits

Very happy, many offers with partner companies. Reviewed on: 15th September 2020

Speedy settlement

Was surprised at how quick Waggel settled my vets fees. Had paid out most of the bill despite only being with them less than a year. So far so good. Reviewed on: 15th September 2020

Making complicated pet insurance simple!

Waggel have been fantastic in providing insurance for our beautiful tabby cat, Lolita. They make insurance simple and understandable, and Lolita was very happy with the terms of the agreement. Thank you Waggel! Reviewed on: 15th September 2020

Excellent pet insurance

Very pleased with Waggel as they are a breathe of fresh air and fairer than other pet insurances. Reviewed on: 15th September 2020

So innovative

Waggel mane insurance so much easier and have brought a dinosaur industry into the 21st century. Everything is online and easy to update and amend. They’re also super competitive. I have 5 pets and it was significantly cheaper to insure all 5 through Waggel than the previous insurer we only had 4 of them insured through! Reviewed on: 15th September 2020

Easy, stress free Service

I had been looking for pet insurance for ages! I did loads of comparisons, but felt lost. Waggle got in contact after an initial enquiry and offered great customer service as well as the first 2 months free. I was able to tailor the insurance to my own needs and budget. I haven’t had to claim yet, so can’t comment on that process. Reviewed on: 15th September 2020

Great service and easy to communicate with

Fantastically simple process - only took 5 minutes and our Rupert was fully insured. Everything well explained and simple to navigate. Would recommend to anyone looking to insured their pet. Reviewed on: 15th September 2020

The pet insurance of tomorrow... today!

What an amazing pet insurance company. We need more companies like this prepared to disrupt a stagnant market with easy to use websites, offers such as free online vet consultations and low prices. Reviewed on: 15th September 2020

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