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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (1244 reviews)

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4.74

Based on 1,244 reviews, last reviewed 7th Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025

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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1244)

Review of the Waggel, Pet insurance:

Absolute con!

Signed up to Waggel for our 11 year old Cockapoo. For the first time in his life he had a serious attack of dehydration and Pancreatitus twice. The first time he stayed in overnight and had to be on iv fluids. After 3 months of deciding, Waggel refused to pay our vet bill for over 2K. The reason being was that they had searched through his nearly 12 years of records and found that he had previously seen a vet for diarrhea. To clarify our dog was bleeding from below and totally dehydrated. His Pancreas readings were high. This had NEVER happened before. Waggel are a terrible insurance company. We have never been given a membership number. Communication has been next to zero, other than to say you are not covered on a first time ever illness. They state diarrhea is connected to his digestive system and so was Pancreatitus. UNBELIEVABLE. We pay £60pm for nothing. Will be cancelling this ASAP. Be warned that they on to a complete scam! Reviewed on: 16th June 2021

Very helpful and prompt company.

Website was informative and it was easy to sign up for insurance. I wanted some advice and they were quick to respond and it felt you were talking to a friend. Their chat line was excellent and I had a follow up email to make sure I was happy with the advice I was given. A very professional company. Will definitely recommend them to my friends. Reviewed on: 17th September 2020

Great staff

Every one I have spoken is so helpful and efficient.Wilma SJ Reviewed on: 17th September 2020

3 pet cats, yet to claim

good price, not yet needed to claim Reviewed on: 17th September 2020

Fuss free insurance

Great idea. Easy to use website, quick and clear and fair priced Reviewed on: 16th September 2020

No need to haggle with waggle!

Straight forward pet insurance at a sensible price. Policy easily set up on-line. Reviewed on: 16th September 2020

Straightforward deal

Easy to set, straightforward phrasing Reviewed on: 16th September 2020

Easy to solve bureaucratic things

Easy to solve all those things that take time and patience., with Waggel is only in clicks you get done ... Reviewed on: 16th September 2020

Easy process to join

I was so disappointed with my old insurance company, was pleased with your joining process, lovely people easy to speak to, easy payment very happy Reviewed on: 16th September 2020

Really customer focused

Love everything about the Waggel brand. Really focused on me and my dog! Reviewed on: 16th September 2020

Great experience

Very easy and straight forward from the start to finish. Helpful and easy to do. Reviewed on: 16th September 2020

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