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Waggel: Pet insurance reviews

4.72
Based on 1,245 reviews, last reviewed 23rd Jan 2026
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No new 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
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Simon

About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Straightforward and friendly

5
Signing up to Waggel couldn’t be easier, and I got peace of mind right away that my cat was covered according to my needs. There are quite a few options, so it was no problem to choose something that fit my budget and requirements. All in all, Waggel is a nice modern, user-friendly way to arrange insurance and I’m totally happy with the experience. Having access to free video calls with a vet is also a big plus, and I’ve made use of this during lockdown. Top marks. Reviewed on: 12th August 2020

Comprehensive, easy value for money

5
Great communication, easy to navigate options and excellent value. I saved over £120 with better benefits. Recommended to my son who also bought insurance for his dog. Reviewed on: 16th September 2020

Easy to use app and great services available

5
I have never had to claim but the app has lots of easy to use features and the insurance price is competitive. Love the fact we can have a vet video call if needed. Gives us peace of mind!! Reviewed on: 16th September 2020

Simple to work with

5
Easy to sign up and track your policy Reviewed on: 16th September 2020

Love Waggel

5
Its the perks for me, the ability to facetime a vet at any time free of charge and get reassurance for any concerns. The really easy hassle free sign up, and the outstanding customer service, the no commitment standing order. I mean this is exactly my perfect kind of insurer... really happy I chose them. Reviewed on: 16th September 2020

Absolutely amazing !

5
Constantly trying to be better and moreover there for me and my dog. Communication is key and waggel is there for you like family. All the steps they supported us and checked in on us to see how we were recovering. Thank you waggel for being there for us. Reviewed on: 16th September 2020

Waggle - Insurance with a difference

5
People interested in pets and their owners rather than just making money! Reviewed on: 16th September 2020

Easy to use!

5
Waggle is so easy to use, cheaper than the previous plans we have used and more much engaging. We haven't had to claim yet but so far so good± Reviewed on: 16th September 2020

Does what it says on the box.

5
Very simple process from start to finish Reviewed on: 16th September 2020

Brilliant service

4
Super easy to understand and very straightforward. Made the whole sign up process very easy and quick. Reviewed on: 16th September 2020

Easy to set up

5
Waggle was so simple to area ge cover and offered greats value for money. It was also very clear what was included in the cover. Reviewed on: 16th September 2020
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