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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1246 reviews)

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4.74

Based on 1,246 reviews, last reviewed 6th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Simple and easy to put a claim in Putting in a claim was so easy with them, it was a very simple and quick process overall! Reviewed on: 6th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1246)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Great service with nice personal touches

The company offer a fresh approach to pet insurance. The product is great and well priced and customer service is excellent. Reviewed on: 12th August 2020

Real insurance with real prices

Excellent company. Does what it says on the tin. No gimmicks just realistic price and great support. Reviewed on: 12th August 2020

The right way to do modern insurance

Sign up was very easy and clear. There are multiple tiers to choose from. You get a tag to put on your pet's collar. You can enter competitions for free and get special offers on other brands through Waggel. I think this is how modern insurance should be done, to keep the interest of the buyer Reviewed on: 12th August 2020

Brilliant cover

Brilliant to find cover for our older dog that offers life time cover. Most other insurers would only provide 12 months cover which would have left us struggling to find the money to cover any long term illnesses. Really recommend! Reviewed on: 12th August 2020

Easy, customisable and lots of extra features.

Easy customisable and lots of extra features like virtual vet access and tailoring policy. It’s perfect for me and Loula. Reviewed on: 12th August 2020

1st time having Dog Insurance.

As an entrepreneur myself thought I would give a newcomer a chance and I have not regretted it. Had to claim for my Puppy and received email same day that claim was being looked at and timeframe. Claim was approved and money in the bank the same day. Fantastic service. Would heartily recommend Waggel. Reviewed on: 12th August 2020

Insurance made simple

We moved our pets from direct line after a hefty price increase and new imposed restrictions on our policy. Discounts for new customers rather than retaining old loyal ones. Waggel offered an easy selection process on our policy giving us complete flexibility on every aspect and even when I needed more questions answered their team provided all information and couldn't help me enough. A very happy customer who has already recommended their quick and easy process to my friends. Keep up the good work. Reviewed on: 12th August 2020

Best pet insurance I have ever got

I have two cats and this is the best and cheaper insurance I have ever got, it covers everything I wanted and more and it also has a lot of perks. Really happy with it. And would totally recommend to everyone that has a pet. Reviewed on: 12th August 2020

Insurance

Value for money.Highly recommend them.Also peace of ind Reviewed on: 12th August 2020

The best service

No added stress amongst an already turbulent time with your pet is poorly. Super user friendly. Clear and transparent service. Really fast for your money’s return. Reviewed on: 12th August 2020

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