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Wave Community Bank: Loans reviews

4.91
Based on 222 reviews, last reviewed 11th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Always courteous, kind & helpful I've been fortunate enough to have been a recipient of several loans, but even when they couldn't help me their customer care is still outstanding. Reviewed on: 11th July 2025
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Jem

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Wave Community Bank follow a strict ethical lending policy for loans.

There are no arrangement fees for a Wave Community Bank loan and repayments include a savings element so you build a savings pot as you pay off the loan. Loans are also available to members aged 70 and over.

Wave Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Wave Community Bank before, you can also leave a review and share your experience.

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Wave Community Bank Loans reviews (222)

Local, personal & ethical

5
The personal service I received and prompt response time when applying for a loan was brilliant, and helped me and my family when we really needed it. Reviewed on: 7th June 2021

A financial heart beat

5
If money was blood this bank would be a Heart, pumping fluid from hand to toe and around the brain where happy helpful Volunteers, Pioneers and Doctors go In 75 years I've banked with most but the East Sussex Credit Union is the best place I know to keep you £ doe kind regards to all John Arnold. Reviewed on: 17th April 2021

Brilliant ethical provider

5
I would definitely recommend ESCU to my friends & family. I feel like a valued customer, always able to speak to a human being, who seems engaged & able to assist me, & I feel like I'm treated as a human & that the credit union makes decisions on that basis, rather than being a faceless number that does or doesn't tick arbitrary boxes to qualify for services from the big corporate banks Reviewed on: 17th April 2021

Long term client

5
Been a member since I moved to Brighton in 2004. Have now moved away but am still a member as I found them very pleasant and understanding and see no reason to cancel my membership. Reviewed on: 16th April 2021

Good deal on the bus loan

5
got a loan for the bus and got the annual saver ticket Brighton and Hove bus,s cheaper by buying through a loan with escu was very inpressed Reviewed on: 16th April 2021

Excellent

5
Very impressed with escu,so easy to deal with, Helped every step of the way, excellent company. Reviewed on: 9th April 2021

Always here to help

5
They have always helped me during some difficult times when I was in financial difficulties and needed a bit of flexibility with my loan repayments Reviewed on: 9th April 2021

A supportive pragmatic no nonsense explanations

5
Despite pandemic explanation given form sent awesomely simple to deal with Reviewed on: 7th April 2021

They are fantastic

5
They are fantastic and the customer service is second to none. Also save money every month too whilst paying back the loan from my wages from rhe hospital. Loan repayment Gets taken straight away from payroll so I dont need to worry. I love East Sussex credit union Reviewed on: 7th April 2021

Helped me when no-one else would

5
ESCU are amazing. The staff and volunteers are great and gave me a lifeline in particularly challenging time in my life. I have now learned to manage money better and even have some savings! Reviewed on: 6th April 2021

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