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Wave Community Bank: Loans reviews

4.91
Based on 222 reviews, last reviewed 11th Jul 2025
81% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Always courteous, kind & helpful I've been fortunate enough to have been a recipient of several loans, but even when they couldn't help me their customer care is still outstanding. Reviewed on: 11th July 2025
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Jem

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Wave Community Bank follow a strict ethical lending policy for loans.

There are no arrangement fees for a Wave Community Bank loan and repayments include a savings element so you build a savings pot as you pay off the loan. Loans are also available to members aged 70 and over.

Wave Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Wave Community Bank before, you can also leave a review and share your experience.

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Wave Community Bank Loans reviews (222)

Growth hasn't changed their policies

5
I joined the credit union in 2014 and it was a small company, based in a shop in a back street in Brighton. Since then they have expanded enormously but the treatment of their clients is still the personal touch with empathy. I have actually moved from the area but have remained a client of the credit union as they are efficient, effective and I know they look after my money. Reviewed on: 6th April 2021

Helpful

5
Always there in time of need. Ever so helpful. Reviewed on: 6th April 2021

Loans

5
Great bank always nice and help when needed Reviewed on: 6th April 2021

Brilliant would recommend

5
They have been informative and helped me borrow money explaining and making sure it’s within my budget and transparency was excellent good customer service taking the time to keep me informed and up to date Really glad I can save with them as I like that the money is not invested and for the people Reviewed on: 6th April 2021

Caring lender

5
East Sussex Credit Union is helping so many people who couldn't otherwise get a loan for day to day things, but in a responsible and kind way. Reviewed on: 6th April 2021

Great customer service

5
I got a loan for my two daughters annual bus pass. As well as helping me to save money by buying an annual pass, with their loan I also put money aside. This helped me to pay for their bus passes for the following year! Reviewed on: 6th April 2021

There the best

5
They are very helpful and supportive Reviewed on: 31st March 2021

I took a loan with this company

5
My experience with East Sussex Credit Union has been wonderful. I borrowed £3000 from this company 2017, I started paying back the money but along the line a loosed my job and was struggling to repay my loan but this company were always supporting, and their interest was very low. Finally, i have managed to completed my loan repayment last month. I will recommend ESCU. Reviewed on: 30th March 2021

The best organisation to access loans

5
I have been a member of East Sussex Credit Union for a few years now, and highly recommend their services. What drew me to them, was their affordable interest rates for loans, the requirement, but also incentive to save whilst paying back loans, and the great customer services. Their loan application process is straight forward and you get an answer quickly. As a result of being a member of ESCU, I have been able to continue the habit of saving, long after I have paid back my loans, and it has also made me think a lot more about my spending habits and long-term financial plans. Reviewed on: 27th March 2021

Supporting local people

5
I had never had a credit union account previously, but have to say the service I have received has been excellent. Not only have I received a loan at a preferential rate but I have also built up some savings alongside it. Reviewed on: 27th March 2021

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