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Yorkshire Building Society: Cash ISA reviews

Name: Cash ISA
Rating: 4.8 (36 reviews)

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4.80

Based on 36 reviews, last reviewed 17th Apr 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

11%

2 star

Latest highest rating:

5

Yorkshire Building Society are on the Ball End of tax year and start of new. Time to review options available, decide what you do and don't want. Make a list, YBS always updates those with emai... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

This pathetic organisation is either xenophobic or racist This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as... Read more Reviewed on: 21st April 2023

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About this product

Yorkshire Building Society have a range of fixed and variable rate cash ISAs.

Yorkshire Building Society easy access cash ISAs can be opened with a minimum of £1. Fixed rate cash ISAs can only be opened with a minimum of £100. All Yorkshire Building Society cash ISAs must be opened online.

Yorkshire Building Society cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Yorkshire Building Society before, you can also leave a review and share your experience.

Yorkshire Building Society Cash ISA reviews (36)

Review of the Yorkshire Building Society, Cash ISA:

This pathetic organisation is either xenophobic or racist

This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as the interest rates were higher than her current ISA. Submitted her application and went through the ID checks conducted by external company. Was then contacted by their HQ asking lots of questions about her background, some of which were very strange but they advised this was part of their standard checks. She asked if there were any problems and was advised there wasn't but they would contact her if they had any further questions. When she hadn't heard from them but the account still hadn't been activated by them she recontacted and they informed her they were still awaiting the ID check, which was rubbish of course as this had already been completed and confirmed. She asked to speak to someone else and was then kept waiting for a few minutes before being cut off. I can't image that a so-called 'professional' organisation could be so incompetent and I'm sure their action is due to the fact that she was not born in the UK, although she has been a British citizen for many years. She's now opened an ISA elsewhere who welcome non-British born customers. Reviewed on: 21st April 2023

Yorkshire Building Society are on the Ball

End of tax year and start of new. Time to review options available, decide what you do and don't want. Make a list, YBS always updates those with email addresses (if they have given permission to YBS) with new offers etc. So can study at leisure, take time to decide. I use a Branch Office that is fairly near to me, (going on bus 3and half hours round trip) is the worst thing .The staff at YBS Branch are excellent, helpful, friendly and go the extra mile for their customers. Sometimes if going on holiday, a branch maybe near where you are visiting, if so, take a savings book and ID with you to draw out (If your Bank has been closed) this can be very useful. Maybe, the only draw back is not having a Branch more local to where I live. Then wouldn't need to plan a road trip, if not able to drive. Reviewed on: 17th April 2026

competitive interest rates

YBS are easy to deal with both in person and on line. They offer competitive interest rates and the staff in branch are friendly and helpful Reviewed on: 17th April 2026

Yorkshire sense.

I was able to speak face to face with a representative. They were very professional and knowledgeable. The product was exactly what I wanted and gave a very good rate of interest. Additionally, I can visit them in a branch. Reviewed on: 17th April 2026

Cash ISA online very competitive rate

As a member of Yorkshire Building Society it was simple and quick to open a Cash ISA online. The interest rate is competitive. And I could deposit money the same day. Brilliant! Reviewed on: 16th April 2026

Super easy to set up - friendly staff at every...

Super easy to set up - friendly staff at every step Reviewed on: 9th April 2026

Yorkshire BS ISA

Good society with comperative rates for ISA Reviewed on: 24th March 2026

They have been fantastic from the 1st day I had an a...

They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable and helpful. Always willing to go the extra mile. Have a few accounts with them, they never rush me, and always reach my requirements. Reviewed on: 23rd January 2026

Easy website, helpful staff in their call centre area.

Easy website, helpful staff in their call centre area. I not been into a branch since before COVID. Reviewed on: 22nd January 2026

YBS Cash ISAs

Online access to accounts and email reminders of maturity dates and options. Reasonable interest rates and variety of account types Reviewed on: 14th June 2025

No reason to look elsewhere

I've been a customer of YBS for some years now and the fact that I've stayed with them is testament to the service I've received Reviewed on: 13th June 2025

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