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Your Community Bank: Loans reviews

4.79
Based on 247 reviews, last reviewed 11th Jun 2026
3200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My experience is a very good I wouldn’t change for a... My experience is a very good I wouldn’t change for anything. The staff is very reasonable and very caring and always helpful. Reviewed on: 11th June 2026
Kadeisha h's avatar
Kadeisha h

Latest lowest rating:

1

Rejected immediately without any commentary. Rejected immediately without any commentary. Reviewed on: 27th April 2026
Fliss's avatar
Fliss

About this product

Your Community Bank have a range of loans to suit different needs.

To apply for a loan with Your Community Bank, you will need to complete a loan application online and you’ll need to be a member of the Credit Union.

Your Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

Review Your Community Bank: Loans now

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Your Community Bank Loans reviews (247)

"Smooth and Supportive Loan Experience "

5
"Excellent experience with Croydon Plus Credit Union. The loan process was quick, transparent and stress -free. Rates were competitive and the staff were above and beyond to explain everything clearly. I felt supported every step of the way. Highly recommend!" Reviewed on: 8th July 2025

I been struggling for living but credit union helpin...

4
I been struggling for living but credit union helping me to sort out my bills and livings conditions Reviewed on: 8th July 2025

I have been using Credit Union for 20 years

5
I have been using Credit Union for many years and they have been extremely helpful and useful to me. They are very helpful and professional with the service they provide and would highly recommend them to anyone. Reviewed on: 8th July 2025

They are quick to respond to your messages.

5
They are quick to respond to your messages., easy to join and the app is a lovely touch. Saving with them is one of the best decisions I have ever made. Reviewed on: 8th July 2025

Excellent CustomerService.

5
The customer service is excellent. The staff are knowledgeable and they make every effort to guide and assist customers in a professiona, yet friendly manner. I am very impressed with your service. Reviewed on: 8th July 2025

Always helpful polite staff, response time is very q...

5
Always helpful polite staff, response time is very quick to Reviewed on: 8th July 2025

there customer service is awesome,they are professio...

5
there customer service is awesome,they are professional with good listened and helpful attitude Reviewed on: 8th July 2025

The process was clear, understandable and honest.

5
The process was clear, understandable and honest. Reviewed on: 8th July 2025

Excellent customer service and always try to help

5
Excellent customer service and always try to help Reviewed on: 8th July 2025

Excellent support in building financial skills

5
I have been with Croydon Plus for over a decade. in this time, I have had support with managing my finances. They gave me loans based on my past experience with debt, starting with smaller amounts. As I got practice in making regular payments and built my confidence in handling my funds, they were prepared to help me reach bigger financial goals. Also, it is great to see how saving small amounts each month build up into a very impressive sum. This encouraged me to save regularly for holidays and other projects, instead of taking on more debt. Reviewed on: 7th July 2025

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