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Your Community Bank: Loans reviews

Name: Loans
Rating: 4.96 (172 reviews)

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4.96

Based on 172 reviews, last reviewed 2nd Feb 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

1 star

Latest highest rating:

5

Never had a problem with them! Never had a problem with them! Always been helpful even when I struggled in the past! Sometimes they can take there time but depends time of year and ... Read more Reviewed on: 2nd February 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Your Community Bank have a range of loans to suit different needs.

To apply for a loan with Your Community Bank, you will need to complete a loan application online and you’ll need to be a member of the Credit Union.

Your Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Loans reviews (172)

Croydon Credit Union

Croydon Credit Union truly supported me during a difficult time. The process was seamless, and the staff were exceptionally friendly, taking the time to explain everything clearly. They also assisted me in saving, and I feel incredibly grateful for the opportunity they provided, especially after being turned down by many other lenders. Additionally, they've helped me improve my credit score. I’m thrilled to be a member of Croydon Credit Union! Reviewed on: 15th April 2025

Great service and straight forward loan application...

Great service and straight forward loan application process Reviewed on: 15th April 2025

Very professional and reliable

I have a Croydon Plus customer for many years and using the loan service many times. They are very professional and reliable, great customer service whenever you contact the response is quick and friendly. I would highly recommend Croydon Plus Reviewed on: 15th April 2025

really good service, able to save and borrow at the...

really good service, able to save and borrow at the same time so gives excellent opportunities Reviewed on: 15th April 2025

As a single mother of two I was in a real pickle as...

As a single mother of two I was in a real pickle as I had taken pay day loans to cover holiday club costs for my children when I started my first part time job, I was at my wits end as I was really struggling then I saw the family saver offer which was brilliant it did not matter that my credit score was rubbish that loan helped me make ends meet when I really felt at my lowest, the family saver loan built up a little pot which I could access after my loan was payed off so my children had a great Christmas. Reviewed on: 15th April 2025

I have had an account with Croydon plus credit union...

I have had an account with Croydon plus credit union for years now and they are always ready to help whatever circumstance. They ensure their customers needs are met and provide help to the best of their ability always going above and beyond. Reviewed on: 15th April 2025

Service access via telephone should be improved.

Service access via telephone should be improved. Also, response to email should not be more than 24 hours. Reviewed on: 15th April 2025

My experience with Croydon plus credit union.

My experience with Croydon plus credit union. they are very understanding. I don’t have any problem with them at all getting a loan from them. As long as you’re paying your loan they are happy. I did recommend it to my friends and family. I like it when you call to speak with them they pick up their calls on time. So yes I will continue to recommend it to people. Reviewed on: 14th April 2025

professional, friendly and reliable service

professional, friendly and reliable service Reviewed on: 14th April 2025

Really helpful patient members of staff , to help ex...

Really helpful patient members of staff , to help explain what’s best for my little family , helped me again when I made a few mistakes , felt very personal, like they knew I was struggling and I felt like I’d met them even though I hadn’t . I would recommend Croydon plus to everyone willing to listen to me . Very knowledgeable staff helpful polite & patient , great advice for what’s best for each person . Reviewed on: 14th April 2025

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