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Your Community Bank: Loans reviews

Name: Loans
Rating: 4.96 (172 reviews)

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4.96

Based on 172 reviews, last reviewed 2nd Feb 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

1 star

Latest highest rating:

5

Never had a problem with them! Never had a problem with them! Always been helpful even when I struggled in the past! Sometimes they can take there time but depends time of year and ... Read more Reviewed on: 2nd February 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Your Community Bank have a range of loans to suit different needs.

To apply for a loan with Your Community Bank, you will need to complete a loan application online and you’ll need to be a member of the Credit Union.

Your Community Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

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Your Community Bank Loans reviews (172)

My application was dealt with quite promptly.

My application was dealt with quite promptly. The process was smoothe Reviewed on: 14th April 2025

Financial help when its needed the most

I think Croydon Credit Union deserves this award because. I have been with Croydon Credit Union for several years. I have always had an outstanding experience with the service, whenever I call the office. I am not waiting endless in a queue, my calls are answered promptly. I have found the staff incredibly helpful, making my call smooth and pleasant. The service is quick and efficient, always able to conduct my business in a timely manner. I was always particularly impressed with the staff's commitment to going the extra mile when I needed a loan when my son was at uni. I believe it was a time when my son was studying at Cardiff university. It was an ordeal whenever he came home for the holidays. Travelling backwards and forth by train, was always hectic for him. First trip he came home with his Bedroom, second was the Kitchen and so on, until it was almost a full house of boxes, suitcases and bags. I decided to contribute to what money he had already saved and get a loan for the rest towards a car. To this day, he is still driving around in his old Ford Fiesta. Another ocassionn was at the start of Covid. I was not working and Credit union allowed me to reduce my payments, until such time I was once again in gainful employment to get back on track. Thank you Credit union for providing such a positive experience, whereas I might never have got any loans from my bank, especially with their interest rates. You have been there for me. Reviewed on: 14th April 2025

Excellent

Credit union as been great for me and my family especially in difficult times. Reviewed on: 14th April 2025

I needed urgently to have a withdrawal from my savin...

I needed urgently to have a withdrawal from my savings and they dealt with it professionally and in a timely manner. Same when I needed a loan, they understand your needs. Reviewed on: 14th April 2025

Great service.

I have been with credit union for many years and they have been great, each time I needed a loan I was granted one. Reviewed on: 14th April 2025

Getting a loan was easy and quick.

Getting a loan was easy and quick. Repaying it was fair and smooth. I could always chat online or call an adviser to discuss a query. Reviewed on: 14th April 2025

They loaned me my 1st months rent & deposit for my f...

They loaned me my 1st months rent & deposit for my first flat. Once it had been relayed they continued to take payment and put in a savings account which was so helpful as I completely forgot about this & had a healthy amount saved which is great as someone that is rubbish at saving. Reviewed on: 14th April 2025

Always consistently friendly and helpful, really be...

Always consistently friendly and helpful, really be lost without them Reviewed on: 14th April 2025

Truely thankful

Was there for me when I needed them most can’t fault them ,will be eternally grateful for them for the help they gave me when my mother passed away Reviewed on: 14th April 2025

It has honestly been life changing.

It has honestly been life changing. The idea of saving whilst you pay back your loan and not to be penalised for being a little late in payment. I appreciate the level of contact and response you receive. It is fair and has helped me move, have dental work done and pay off more expensive loans. I managed to have more savings than loans and was able to use my savings to pay the rest of my loan. Reviewed on: 14th April 2025

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