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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Excellent service.

Excellent service. Always working to satisfaction and providing what the customer needs Reviewed on: 8th April 2025

Fantastic service great app very happy to use it hig...

Fantastic service great app very happy to use it highly recommended thank you Reviewed on: 8th April 2025

Customer service is really good they would go out th...

Customer service is really good they would go out there way to help you Reviewed on: 8th April 2025

Never had any problems with them

Never had any problems with them Reviewed on: 8th April 2025

Customer service is excellent.

Customer service is excellent. There is always someone available to be tend to your queries. The app is easy to use and transactions are fast and reliable. Reviewed on: 8th April 2025

Good excellent with an overdraft

Good excellent with an overdraft Reviewed on: 8th April 2025

Efficient and reliable 110%

Efficient and reliable smart works just the way I want Reviewed on: 8th April 2025

I use my account to hold spare money.

I use my account to hold spare money. Quick transfers between accounts. Nothing more for me to say as I don't use any other function. Reviewed on: 8th April 2025

Value for Money

Always a reminder if going overdrawn, payments easy to make and also transfers Reviewed on: 8th April 2025

Lack of report, lacking great customer service howev...

Lack of report, lacking great customer service however, they are reliable, flexible and trustworthy Reviewed on: 8th April 2025

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