Smart Money People Logo

Zempler Bank : Current accounts reviews

4.85
Based on 7,273 reviews, last reviewed 22nd Jan 2026
8300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Customer service generally very good at solving mino... Customer service generally very good at solving minor issues. Reviewed on: 22nd January 2026
D C's avatar
D C

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank Current accounts reviews (7273)

Review of the Zempler Bank, Current accounts:

Easy to use!

5
Easy to use!! Excellent service!! Reviewed on: 30th March 2025

I love it very professional fantastic

5
I love it very professional fantastic Reviewed on: 22nd January 2026

Banking made simple

5
Excellent banking with professional and friendly staff. I changed to this bank as my partner had an account and promoted the simple, easy way to manage my money. I have not looked back and recommend to family and friends. The app is easy to navigate and if I do need to call I have found the staff overall give a great and helpful service. Why bank anywhere else? Reviewed on: 22nd January 2026

Very easy and convenient.

4
Very easy and convenient. Simple app no nonsense interface. Reviewed on: 22nd January 2026

Very efficient customer service, fast bank transfers...

5
Very efficient customer service, fast bank transfers, 24 hours support Reviewed on: 22nd January 2026

Very happy customer

5
Ever since I opened a Zempler account (previously known as Cash Plus) I have been able to build credit and I got an overdraft which came in handy. I’m a very happy customer thanks Reviewed on: 22nd January 2026

Been with zempler a long time..

5
Been with zempler a long time since they were cash plus and been great the small overdraft feature has helped lately , had issues with fraud and rang them and sorted it in no time at all , handy that I could lock my card the moment I knew of suspicious activity , just a current account but fantastic so far Reviewed on: 22nd January 2026

Great bank

5
Great bank perfect for my needs would highly recommend these guys Reviewed on: 22nd January 2026

A great Bank

5
Customer service is very good, pricing is clear and reasonable and the app is very good , All in all a great bank Reviewed on: 22nd January 2026

OUTSTANDING EXPERIENCE

5
My experience with Zempler Bank has been outstanding from start to finish. Their platform is intuitive, transparent, and consistently reliable. Customer support went above and beyond — prompt replies, real solutions, and genuine professionalism. Transactions are smooth, security features are top-tier, and I always feel confident that my money’s in good hands. It’s rare to find a bank that combines efficiency with actual human care, but Zempler manages it perfectly. I’d recommend them to anyone looking for a modern, trustworthy banking partner. Reviewed on: 22nd January 2026

Zemplar is in a league of their own

5
I’ve used several banks over the years, but Zemplar Bank is in a league of its own. The onboarding process was incredibly smooth. I had my account set up in minutes without any of the usual bureaucratic headaches. Their mobile app is intuitive, lightning-fast, and makes managing my finances actually feel effortless. It’s refreshing to bank with an institution that truly understands modern user experience. Reviewed on: 22nd January 2026